Sector Lead, TMT - Channel & Customer Research

About AlphaSense: 

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

About the Team:

Expert Insights, encompassing AlphaSense’s Expert Transcript Library and 1x1 Call Services, delivers transformative market intelligence through unfiltered operator perspectives across thousands of companies. Our library of over 200,000 transcripts is the market’s largest, expanding monthly and rapidly becoming essential for institutional investors, banks, consultancies, and large corporations. The Channel & Customer Research team is the newest addition to Expert Insights, collaborating closely with our Directed Content and Expert Call Services groups to deliver structured channel checks and voice-of-customer interviews. These real-time insights illuminate nuanced demand signals, competitive dynamics, customer preferences, and purchasing behaviors across key industries, empowering clients to stay ahead of trends and swiftly adapt strategic decisions.

About the Role:
As a Sector Lead for TMT, you will bring deep industry subject matter expertise to drive the successful execution of vertical-specific channel and customer research projects. This role provides the opportunity to shape and scale a differentiated research product for Wall Street and corporate clients, setting a new benchmark for actionable insights in the market. Your responsibilities will center around project setup, expert recruitment guidance, rigorous vetting of expert quality and relevance, product quality assurance, feedback loops, and people management. Leveraging your sector-specific expertise, you will guide analysts to consistently deliver high-quality, actionable insights tailored to sophisticated investor and corporate decision-makers. You will mentor analysts, set clear goals, and track performance against key performance indicators (KPIs) to ensure accountability and continuous improvement. Additionally, you will play a critical role in maintaining and updating internal knowledge assets to enhance sourcing accuracy and analyst onboarding.

Who You Are:

• You have 5-7 years of experience in buy-side proprietary research, sell-side research, channel-check consulting, or a related industry-specific research role.
• You have significant experience (4+  years) covering Technology, Media, and Telecom industries, with deep expertise in understanding industry-specific dynamics, disruptive technologies, key players, competitive landscapes, and rapidly evolving trends such as cloud computing, semiconductors, digital media, software, and telecom infrastructure.
• You have strong people management experience, effectively mentoring, coaching, and developing teams of analysts.
• You are recognized as an industry expert who intuitively understands the nuances, drivers, and key players within your vertical.
• You are client-focused and adept at translating investor and corporate client questions into actionable research projects.
• You possess exceptional analytical and critical-thinking skills and are proficient in leveraging tools like AlphaSense and Tableau.
• You excel in managing multiple complex projects simultaneously, maintaining high standards of organization, quality, and attention to detail.
• You maintain a robust understanding of compliance, MNPI, and confidentiality requirements, ensuring adherence across all projects.

What You’ll Do: 

• Define project scope, ensuring alignment with the goals of our channel and customer research offering for your sector, and clearly outlining expert profiles and critical lines of inquiry.
• Guide analyst teams through expert recruitment, coaching them to consistently source high-value, relevant, and com