Manager, Software Asset Management

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

Job Description

We are seeking a detail-oriented and experienced Software Asset Management (SAM) Manager to oversee all aspects of our software assets, ensuring compliance, optimization, and cost-effectiveness. The SAM Manager will be responsible for managing software license entitlements, monitoring utilization, optimizing software usage, and defending against audits. This role requires strong analytical skills, a deep understanding of software licensing models, and the ability to collaborate across departments to ensure effective software asset management practices.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Software License Entitlement Management:
  • Maintain an accurate inventory of software licenses, contracts, and agreements.
  • Track license entitlements, including purchase records, license metrics, and renewal dates.
  • Ensure compliance with licensing terms and conditions across the organization.
• Software License Utilization Management:
  • Monitor and analyze software usage to identify underutilized or unused licenses.
  • Recommend strategies to optimize license usage and reduce costs.
  • Collaborate with IT and business units to align software deployments with actual usage needs.
• Software License Optimization:
  • Develop and implement strategies to maximize the value of software investments.
  • Negotiate favorable terms during software procurement and renewals.
  • Identify opportunities for license consolidation, virtualization, or alternative licensing models.
• Compliance Management and Audit Defense:
  • Conduct regular internal audits to ensure compliance with software licenses and contracts.
  • Prepare for and manage external software audits by vendors or regulatory bodies.
  • Develop and maintain documentation and evidence to support audit defense efforts.
• Reporting and Analysis:
  • Generate reports on software license usage, compliance status, and cost savings.
  • Provide insights and recommendations based on data analysis to optimize software asset management practices.
  • Present findings and recommendations to senior management and stakeholders.
• Policy Development and Training:
  • Establish and enforce policies, procedures, and guidelines related to software asset management.
  • Conduct training sessions for staff to raise awareness of software license compliance and best practices.

Qualifications

REQUIRED

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field. Master’s degree preferred.
• Proven experience (5+ years) in software asset management, IT procurement, or related fields.
• In-depth knowledge of software licensing models, compliance requirements, and audit processes.

SKILLS

• Strong analytical skills with the ability to interpret complex licensing agreements and usage data.
• Excellent communication and negotiation skills.
• Certification in software asset management (e.g., CSAM, ISO 19770) is a plus.
• Experience with SAM tools and software license management platforms.

Additional Information

Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate based on their race, co