Strategic Sourcing Manager, Real Estate and Workplace Services

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

Role 

The scope of Strategic Sourcing Manager is to build strong relationships with their internal business units and drive enterprise-wide sourcing, category management, contract negotiation and delivery of Real Estate and Facilities-related spend categories. Provide subject matter expertise and strategic guidance within categories; manage and execute appropriate sourcing process and procedures. This role provides leadership and direction in support of the company’s Real Estate and Workplace Services functions for the Global Sourcing organization.

What you get to do in this role:   

• Conducts supplier analysis, evaluates potential suppliers, and support the overall supplier qualification process, develops and create sourcing plans and category strategies, requests for proposal, and other sourcing documents, evaluates and recommends purchasing and sourcing decision to management.
• Manage, advise, and engage in the sourcing and contracting processes including evaluating, negotiating, redlining, and entering contracts or renewing relationships with suppliers
• Review spend analysis, assess and prioritize opportunities
• Track and report key functional metrics to reduce expenses and improve effectiveness
• Craft negotiation strategies and close deals with optimal results
• Partner with stakeholders to ensure clear requirements documentation
• Perform cost and scenario analysis and benchmarking
• Assess, manage and mitigate supplier-related risks
• Seek and partner with reliable suppliers
• Determine quantity and timing of deliveries
• Monitor and forecast upcoming levels of demand
• Actively seek out industry knowledge through research, trade shows, conferences and online training, establishing yourself as a trusted advisor

Qualifications

To be successful in this role you have:

• A Bachelors’ degree and 8+ years of related sourcing experience in a high growth, dynamic environment 
• In-depth knowledge and familiarity with the sourcing landscape
• First-class professional and interpersonal communication skills for collaboration with diverse internal and external resources and groups
• Excellent organization and time management skills to oversee simultaneously occurring projects, tasks, and deadlines
• Expert knowledge of office productivity, word-processing and various other computer-based or online website proposal software
• Must be proficient in Microsoft Word, Excel and PowerPoint
• Working knowledge of RFP process and standard business practices and procedures
• Possess both strategic and tactical sourcing experience
• Ability to articulate category strategies
• Solid judgment and ability to make good decisions
• Comfortable negotiating and networking
• Ability to gather and analyze data and to work with figures
• Ability to work independently
• Can-do mentality

FD21

For positions in California (outside of the Bay Area), we offer a base pay of $92,250 - $161,550, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions ge