Senior Salesforce Developer

About us

 

Join National Grid’s digital transformation! We are digital creators, continuous learners and daring innovators. We leverage digital innovative ways to create products and catalyze the transformation of National Grid's business units into more agile and digitally native organizations in our shared purpose of bringing energy to life. Come and join us on this incredible journey, We need you!

 

We want to find an innovative, adaptable, and results-oriented Senior Salesforce Developer to help develop and evolve our capabilities for the National Grid Customer Transformation business gas domain in Waltham, MA (Candidates may also reside in either, Connecticut, New York, New Jersey, New Hampshire, Pennsylvania, Rhode Island, Vermont, or Maine). These capabilities will allow us to provide an always improving experience to our customers while reducing our costs to serve them. If you yearn to be innovative, contribute new ideas, and play a critical part in the US Software Engineering organization, we want to hear from you!

What you'll do

 

As a Senior Salesforce Developer, you'll be responsible for the end-to-end development and support of the Salesforce application implementing best in class solutions. You'll work closely with engineering, product, architecture, security and operations to apply technical efficiency across the Salesforce Platform for the gas domain. Key responsibilities include the following:

 

• Lead the software development efforts on the Product engineering team, and proactively engage with teams to promote process and organizational improvements that enhance overall effectiveness.
• Design, develop, test, and implement technology solutions in the Salesforce Gas domain.
• Recommend and facilitate best fit solutions through accurate assessment of workflow, data, and other process related problems.
• Translate requirements defined in business, functional, and use case documents and operational artifacts into solutions on the Salesforce Platform.
• Provide direct support to both technical and non-technical users including but not limited to end user issues, enhancement requests, troubleshooting various system problems, and other administrative needs within the Salesforce Platform.
• Liaison between Enterprise Architecture, Engineering, Product, Infrastructure & Operations, and Digital Risk & Security on the planning and execution of product delivery activities.
• Assist in the creation and delivery of related technical documentation.
• Develop relationships that promote trust and increase efficiency and effectiveness.
• Develop and maintain a network of industry knowledge; perform research on industry trends, analyzes trends and make strategic and tactical recommendations.
• Ensure system, technical and product architectures are aligned with business objectives.

 

What you'll need

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• Bachelor's degree in computer science/engineering or in related field.
• 8+ years of hands-on experience as a salesforce developer including flows, apex, visualforce and lightning components.
• Strong salesforce product knowledge with service cloud.
• Experience with data integration and API platforms such as Rest or Soap.
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies.
• Experience designing and building on a salesforce platform. 
• Hands-on experience in Agile software delivery models (SAFe, Kanban, Scrum, etc.).
• Proficient in cloud platforms and applications, and experience implementing at an enterprise-scale.
• Ability to work independently and collaboratively with technical and non-technical staff.
• Exceptional time management and prioritization skills with the ability to effectively delegate and multi-task.
• Highly developed oral and written communication skills; strong presentation skills.
• Highly developed analysis and problem-solving skills.

 

It would be awesome if you had

 

• Experience with enhanced optimizer and mule. 
• Experience with Field Service Lightning mobile device.
• Salesforce Development certification.

 

What you'll get

 

• Consistent growth potential through company leadership programs
• Competitive compensation package including robust benefits with a yearly bonus 
• Numerous wellness programs
• A multitude of company-endorsed community programs to participate in

More Information

 

Are you the right fit for this exciting role? You want to learn more about the position and National Grid's ambitious Digital Transformation? Then