Operations Administrator (Waste Industry)

The Operations Administrator organizes and coordinates administrative duties and office procedures for the Collection Department. This role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness and communication.

 

Reports To

Collections Manager

 

• Calculate, complete and maintain Prevailing Wage, Fuel & Highway Recovery Fee, Sales Tax Returns, MRF Statistics, IEPA Air Quality Records and other location specific calculations
• Review MRF billing & scale cash transactions
• Open, sort, deliver and obtain invoice approvals and code invoices specific to company operations
• Liaison with Teamsters Local 673 & review Teamsters benefits and union dues bill for accuracy
• Maintain official scale records & all company operations site records and permits
• Maintain RCI compliance and certification & calculate monthly MRF Statistics
• Reconcile street permits for roll-off division
• Accounts Receivable function for miscellaneous & walk-in transactions
• Backup telephone Customer Service duties for peak call volume periods
• Other duties, as assigned

Qualifications

• Bachelor’s degree required, or related work experience
• Naturally positive, helpful and courteous person who likes to assist co-workers & customers
• Strong written & verbal communication skills
• Works with team leaders to identify opportunit4es to improve processes, products and services
• Solid waste or recycling industry experience a plus
• Experience with Microsoft Excel, Word and Outlook, required
• Bi-lingual, fluent English/Spanish