Analyst - Patient Master Data Management

About the Department 

The Finance, Insights & Enterprise Solutions department brings insights and intelligence to inform decision making & drives digitalization and business solutions to attain NNI goals. Finance, Insights & Enterprise Solutions works closely across the organization to guide enterprise-wide resource allocations, investment choices, drive core operations and develop insights to drive growth and operational excellence across the value chain while innovating for future capabilities. Our focus on innovation ensures we're constantly building future capabilities. We're responsible for regulating accounting, upholding workplace safety, managing our supply chain and sampling, supporting technological and data innovation, insights and analytics, delivering patient support solutions, maintaining our facilities and assuring the integrity and completeness of all business transactions. At Novo Nordisk, you will have the opportunity to build a life-changing career in a global business environment. We encourage our employees to make the most of their talent, and we reward hard work and dedication with opportunities for continuous learning and personal development. Are you ready to maximize your potential with us?

 

The Position

The Analyst will be responsible for day-to-day support activities related to the Patient Master Data Management (MDM) system. The role will serve as the Subject Matter Expert (SME) for Patient master data, and will serve as the trainer and expert for the User Interface tool, E360.

 

The role will develop data steward standards, while assisting in patient data governance needs and ensuring that they are maintained and enforced.

 

The role will work closely with the Patient data stewarding staff to address any questions, or training needs.

 

Relationships

This role reports to the Sr. Manager of Master Data within the Data Services & Management Team in the Enterprise Data & Advanced Analytics  department.

 

Primary internal relationships are within Data Strategy, Information Technology, Enterprise Insights & Analytics, Privacy, Legal, and Compliance. External relationships will include other NNI stakeholders and external vendors as needed.

 

Essential Functions

• Understanding of Master Data including:

  • Understanding of Patient, including HIPAA & other Privacy rules of consumption and access

  • Must be able to review and translate business requirements to IT support teams

  • Serve as lead contact for all CCPA (and other Privacy related) regulations, specifically processing the data deletion requests that are submitted in a timely manner

  • Maintain records and metrics of various inquiries including generating weekly and adhoc reports on quality and performance

  • Provide support for the data stewarding team including answering questions, assisting with training, etc.

  • Creates or maintains training manuals and or work instructions for processes and systems required

• Data Steward for Patient data which includes, but is not limited to:

  • Consolidation of duplicate records

  • Patient Deletions related to CCPA (and other Privacy regulations)

  • Providing various data quality feedback to the team for future enhancement needs

  • Developing standards and guidelines of Patient data steward decision making

  • Conduct UAT (User Acceptance Testing) for various system releases

  • Provide ad-hoc assistance to various team members, and stakeholders

  • Collaborate across boundaries to ensure data quality requirements are being identified across multiple stakeholders to drive accuracy in data delivery

  • Develops c