Sr. Sales Director - Federal

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Summary:

As the Sr. Director, Federal Public Sector, you will have the opportunity to develop and implement the comprehensive strategy to help Federal Government organizations deliver  next-level Customer Experience with Genesys Cloud.  You will also have the opportunity drive an outstanding company culture while leading your team to sector-wide success. 

We look for creative, self-driven Sales Leaders with a proven track record of over achievement

Why work for Genesys?

• The Federal Government has increased its commitment to world class customer experience in the past few years and Genesys is perfectly positioned
• You have the opportunity to drive the business by honing our messaging and aligning Genesys’ category leading software platform to our customers’ mission objectives 
• You get the opportunity to use your proven abilities to create relationships with senior executives, stakeholders, and key influencers
• You get to work for a Magic Quadrant leader that is redefining Customer Experience with innovations in  AI and data driven-personalization
• You will have an uncapped commission plan with accelerators

What do you need to have?

• Proven experience developing and leading a team of senior sales representatives including recruiting, hiring, coaching and developing the people on your team
• The ability and desire to set strategy for the Federal sector and execute on it
• Clear and effective communication skills, able to collaborate and build trust with Sales Engineering, Business Development, Customer Success, Marketing and other members of the team
• A strong customer-facing orientation and the ability to represent Genesys effectively with customer senior executives
• Demonstrated experience with complex Federal deal execution including familiarity with contract vehicles and the acquisition process  
• Demonstrated ability to qualify and forecast business accurately, using MEDDPICC or similar methodology
• The ability to lead your team to grow  pipeline with current customers and new logos based on well calibrated account plans
• 6+ year Sales leadership experience (Cloud or SaaS based software sales preferred)
• BS or BA degree or equivalent work-related work experience
• Ability to travel up to 50%

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.  

$174,800.00 - $324,600.00

Benefits:

• Medical, Dental, and Vision Insurance. 

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

More details about our company benefits can be found at the following link: https://mygenesysbenefits.com

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience O