Operation Program Specialist 3

Operation Program Specialist 3-Remote

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

We are currently seeking a Senior Operation Program Specialist to join our diverse and dynamic team. As a Senior Operation Program Specialist at ICON, you will play a pivotal role in optimizing operational processes and enhancing program performance within clinical trials. You will collaborate with cross-functional teams to identify efficiencies, implement best practices, and ensure successful project delivery aligned with organizational goals.

What You Will Be Doing:

• Managing and overseeing the operational aspects of clinical programs, ensuring adherence to timelines, budgets, and quality standards.
• Collaborating with project managers and other stakeholders to develop and implement operational strategies that enhance program efficiency and effectiveness.
• Analyzing operational data to identify trends, areas for improvement, and best practices, making data-driven recommendations to senior leadership.
• Facilitating cross-functional meetings and communications, ensuring alignment and transparency among project teams and stakeholders.
• Developing and maintaining program documentation, including standard operating procedures (SOPs), process maps, and operational reports.
• Providing training and mentorship to junior team members, fostering a culture of continuous improvement and operational excellence.
• Supporting audits and inspections by ensuring compliance with regulatory requirements and organizational standards.
• Staying informed about industry trends and advancements in clinical trial operations to continuously enhance program performance.

Your Profile:

• Bachelor’s degree in life sciences, business administration, or a related field. An advanced degree is a plus.
• Extensive experience in clinical operations or program management, with a strong understanding of the clinical trial lifecycle.
• Proven ability to manage complex projects and programs, demonstrating strong organizational and time management skills.
• Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across diverse teams and departments.
• Proficiency in project management tools and software, as well as experience with data analysis and reporting tools.
• Ability to work independently and handle multiple priorities in a fast-paced environment.
• Commitment to maintaining high standards of quality, compliance, and ethical practices in all operational activities.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements

• A range of health insurance offerings to suit you and your family’s needs.

• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.

• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.

• Life assurance

• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values.   We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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