Director of Campus Safety & Transportation Coordinator

The Director of Campus Safety & Transportation Coordinator, reporting to the Associate Head of School for Finance and Operations  is responsible for the overall leadership, strategic planning, and daily operations of campus safety and transportation services. This position coordinates with local government, public safety officials, law enforcement, other first responders, and the third party transportation provider. They ensure a safe and secure environment for students, faculty, staff, and visitors while also managing efficient and accessible transportation programs that support the institution’s mission and values. Performs additional tasks as required to support department and school goals.

Essential Duties and Responsibilities:

Campus Safety Leadership:

• Develop and enforce comprehensive and consistent safety and security policies and procedures, including emergency management and response, inclement weather monitoring, risk and accident prevention, visitor management, student transportation, parking control, and traffic enforcement.
• Lead and supervise campus safety team of (3).
• Oversee campus emergency response planning and execution, including drills and coordination with local law enforcement and emergency services.
• Conduct regular risk assessments and campus safety audits and maintain proper documentation.
• Develop and deliver safety training and awareness programs for the campus community.

• Manage the handheld radio communications system.
• Foster strong relationships with and serve as liaison to police, fire, medical, and other public safety officials.
• Partner with IT and Facilities to supervise, monitor, and maintain technical security systems such as security cameras, access control, intrusion alarms, and key (fob) distribution.
• Create and distribute ID Cards for all faculty, staff and students.
• Manage and review all reports of suspicious and or criminal activity on school grounds; maintains statistics and conducts appropriate investigations as necessary.
• Develop and enforce security protocols for special events, monitoring of parking, foot traffic, and securing of  facilities.
• Coordinate with appropriate school personnel to ensure adequate safety and security measures for school trips, exchange programs, and other off-campus programs.
• Prepare and manage departmental budgets and procurement.
• Develop reports, presentations, and data analysis to inform campus leadership of safety trends and needs.
• Maintain school Crisis Management Plan and update constituents as necessary.
• Participate in the School’s Safety Committee and Crisis Management Team and work collaboratively with facilities, HR, and other departments as needed

Transportation Management:

• Serve as the primary liaison with the third-party transportation provider.
• Negotiate, manage, and monitor transportation contracts and service level agreements.
• Ensure service provider compliance with safety regulations, insurance requirements, and contractual obligations.
• Communicate and coordinate directly with families regarding transportation options and schedule details.
• Address and resolve service issues, complaints, or concerns from families.
• Monitor ridership and route efficiency; make data-driven recommendations for optimization and cost-effectiveness.
• Manage the scheduling and operation of school-owned buses and vans used for athletics, field trips, and off-campus events.
• Manage license endorsement process, maintain internal driver list, coordinate quarterly drug testing, and provide training to maintain DOT compliance.

• Develop and maintain protocols for vehicle usage, incident reporting, and driver accountability.

Qualifications

• Bachelor’s degree in Criminal Justice, Public Administration, Emergency Management, or related field required.
• Minimum of 5 years of progressive leadership experience in campus safety, law enforcement,or emergency management.
• Strong leadership, administrative, crisis management, and interpersonal skills.
• Demonstrated knowledge of applicable safety laws, regulations, and compliance reporting.
• Excellent organizational and communication skills, both verbally and in writing.
• Proficiency in safety management systems and security technologies.

Work Expectations and Physical Demands:

• On-call availability required for emergencies.
• Ability to walk long distances or stand for extended periods of time.

Some evening and weekend work required.

Located in New Canaan, Connecticut, St. Luke’s attracts families from over 35 cities and towns throu