ORC Senior Instrument Management Coordinator

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

Provide support and coordination regarding instrument management functions to include purchasing, inventory, coordinating repair and maintenance and tracking system maintenance. This individual must also ensure a collaborative working relationship with the Customer and manage instrumentation for multiple departments and or Customers in collaboration with the ORC & Customer. Working in partnership with the Customer to support their instrument budget responsibility. Acts as a subject matter expert in the scope of instrumentation.

Duties

Leads to ensure the ORC has spare instrumentation available for all Customers, identified separately, inventory stock levels maintained weekly against agreed par levels, all instrumentation remains segregated per each Customer and usage documentation maintained daily.
• Leads on sharing data with each Customer, extracted from the IT software system, identifying spare instrumentation needs and usage.
• Leads on advising Customer on opportunities of improvement regards spare instrument processes
• Leads on advising Customer on potential increases to purchasing requirements and potential budgetary modifications.
• Leads initiative to optimize Customers current instrument sets, i.e. remove infrequently used instruments to streamline sets, decrease weight, and eliminate unnecessary processing of instruments.
• Leads initiative to standardize Customers instrument sets between facilities, service lines, and OR areas.
• Identify and propose recommendations for potential cost savings initiatives for Customers

• Provide reports to Customers showing under utilized inventory and partner with Customer for potential redistribution or use of that inventory
• Provide frequently fast- tracked inventory detail to Customer and recommend inventory for purchase to decrease fast tracks and IUSS
• Provides guidance and review to Customers on IFU’s for new and existing instrument sets
• Acts as the facilitator between the manufacturer and Customer regards purchasing and IFU compliance for new and existing instrument and medical devices
• Leads with Customer on ensuring correct tray inventory, count sheets and all IFU’s are reflected accurately in the IT Software system
• Maintains the IT software system to reflect any ongoing changes discussed with the Customer, managing Change Control Notices within a 24hr period.
• Participates as a SME with all Kaizen related events pertaining to the ORC and Customer processes.
• Supports the Customer Experience Manager to Identify reasons for missing instruments and supports the ORC Senior Manager to implement process improvements to reduce missing item.
• Cross references instruments between different manufacturers when necessary.
• Manages instrument and device repair and maintenance program on behalf of the ORC and Customers as required.
o Implementing and maintaining instrument and device tracking for items sent out for repair to ensure efficient follow-up and knowledge of the status of repairs, outstanding purchase approvals and status spreadsheets.
o Ensures instrument/device repairs and maintenance are managed with the Customer to control operating expense while meeting the surgical demands.
o Ensure process is in place to return repaired or new instruments/devices to the correct location, tray, and Customer in a timely manner.
o Develop proper and timely communication channels so that CS and Customer Perioperative department are aware of repair and maintenance status.
o Receive and send out instruments/devices requiring repair and maintenance and work with vendors to ensure quality work is being performed.
• Collaborates with the, Director of Surgery, OR team, Perioperative team, leaders/coordinators, and SPD manager to plan and implement updates to count sheets, preference cards, tray reconfigurations, and inventory lists. Will also collaborate with managers to review and reset appropriate care and handling processes.

Duties - cont'd

• Maintains and updates instrument Tracking System (when applicable/assigned) by:
o Act as instrument management system “super user” able to maintain the system data, troubleshoot, and train others in its use.
o Develop and modify instrument count sheets and modify count sheets as needed for new/replacement instruments or other requested changes.
o Research and maintain accurate cleaning and sterilization instructions attached to instrument sets in the system.
o Add and maintain instrument and set photos in the system.

o Act as gatekeeper of the system by approving and adding new users and giving only necessary access.
o Provide training to r