General Medicine Claim Specialist

General Medicine Claims Specialist
Location: Pinehurst, NC | Schedule: Monday–Friday, 8:30 AM–5:00 PM | 100% In-Office

Join a mission-driven team that supports those who’ve served.

Veterans Guardian VA Claim Consulting is seeking a General Medicine Claims Specialist to help Veterans nationwide secure the VA disability benefits they have earned. This role is ideal for someone with a clinical or medical background who thrives in a fast-paced, high-volume environment and is passionate about making a difference.

You’ll work directly with Veterans, reviewing medical records, gathering symptom information over the phone, and identifying the key medical evidence needed to support disability claims. Strong communication skills, attention to detail, and comfort with phone-based work are essential for success.

Key Responsibilities:

• Review and analyze medical records to identify relevant information
• Speak with Veterans daily about their medical history and symptoms
• Process and document case details in internal systems
• Manage a large caseload with a high call and client volume
• Collaborate with internal teams to ensure timely and accurate case work

Qualifications:

• 1+ year experience in a clinical or medical support role
  (e.g., LPN, LVN, EMT, Medical Assistant, Military Medic)
• Familiarity with medical terminology and documentation
• Strong verbal and written communication skills
• High school diploma or GED required
• Proficient with computers and comfortable using Google Workspace

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance