Supervisor, Electric Operations

About Ameren Illinois​

Ameren Illinois provides electric transmission and distribution service and natural gas distribution service. Every day, we deliver electricity to 1.2 million electric and 816,000 natural gas customers in central and southern Illinois. We deliver safe, reliable energy to more than 1,200 communities. 

Our benefits include:

• Medical coverage on date of hire

• 100% employer paid cash balance pension plan

• 401(k) with company match fully vested on date of hire

• Minimum of 15 days paid vacation and 12 paid holidays

• Paid parental leave and family caregiver leave

Visit our Benefits and Perks Page for more information on benefits provided to regular full-time employees.

About The Position

The Supervisor, Electric Operations role is to provide leadership and direct daily operations for electric field co-workers.  This position includes drive for results with respect to oversight of safety programs, compliance with collective bargaining agreements and electric operating budget responsibilities. 

Further, the Supervisor, Electric Operations must:

• Contribute and / or facilitate continuous improvement initiatives and activities associated with workgroup goals in safety, customer service, co-worker engagement and development
• Direct and lead a variety of strategic efforts that creates a vision which supports the team's short and long term goals and objectives
• Exhibit the ability to inspire and engage co-workers, deliver results, think-customer, champion learning, and collaborate with teams to deliver exceptional customer service
• Assume planning and/or supervising responsibilities outlined below based on their assigned role and area.   

Key responsibilities include:

Supervising responsibilities

·Foster a culture of safety and zero unsafe acts by championing safety efforts, achieving safety objectives and ensuring that safety is the top value of every co-worker.  Assist, promote, and support Safety Committees and conduct Job Behavioral Observations with individuals and crews.

·Apply and enforce Ameren Safety Manual programs and procedures and Ameren policies ensuring co-workers are accountable.

• Plan, schedule, and direct the activities of the field co-workers engaged in construction, operations and maintenance activities for the electric distribution systems in the assigned division to maintain optimum customer satisfaction and service while meeting high efficiency, productivity, and safety standards.
• Set expectations, develop and evaluate co-workers engaged in construction, operations and maintenance activities for the electric distribution systems in the assigned division to assure safe, efficient, and effective performance.
• Provide on-going feedback and coaching, and empower, as appropriate, field co-workers to provide affordable "Customer First" service responses while performing construction activities.

·Ensure Ameren Construction Standards are followed.

• Effectively use and review data for company systems related to work tracking, time reporting, and materials management
• Support storm restoration efforts as requested.

Planning responsibilities

• Plan future work by visiting job sites, identifying pre-requisites required, and documenting in the system of record (Maximo).
• Monitor upcoming scheduled work; through informal communications and weekly planning and scheduling meetings with Scheduler, share crew size and job length guidance, flag delay risks, and recommend prioritization and ‘bundling’ opportunities. Manage pre-requisite completion and obtain equipment / materials for upcoming work, coordinating with relevant departments (e.g., Forestry, Locators, Contractor Services, Design / Engineering, DCO), other roles (e.g., Supervisors), and customers.

• Review and triage new work identified by Trouble / Emergency departments in system of record (Maximo).

Qualifications

• High School Diploma or equivalent required.
• Associate’s or Bachelor’s Degree from an accredited college or university is preferred.
• Five or more years relevant experience (e.g., planning, analysis or design of electric distribution systems, vegetation management, electric construction/maintenance) required with supervisory or team leadership experience preferred, OR five or more years relevant experi