Dental Provider Network Assistant

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The Provider Network Assistant is responsible for assisting in provider recruitment and network maintenance, including reviewing provider contracts and applications, and providing administrative support to Network Managers and the Provider Network leadership team. This is a HYBRID position, based out of our office in Uniondale, NY. Local candidates only, please.

Job Summary Details

• Manage multiple Outlook inboxes to assist in resolving provider inquiries received from offices and/or internal departments, including web portal assistance.
• Assist with recruitment activities, including contacting providers to obtain missing documents as required to contract new offices.
• Assist with network maintenance activities, including contacting provider offices to verify of provider information, roster updates, appointment availability etc.
• Assist management with the development, tracking and distribution of regional provider communications via fax/email.
• Extract online provider contract submissions, combine documents and provide to Network Manager for signed fee addendum and checklist completion.
• Review provider contracts, updates and terminations received from Network Managers to ensure documents are complete prior to submission.
• Assist management with creating agendas for team meetings and provide minutes including open tasks requiring follow-up.
• Work closely with Network Managers to update and monitor tracking tools as needed for various projects.
• Assist with research and system data projects as assigned by management.
• Perform other duties as assigned.

Education/Experience

• 4 Year / Bachelors Degree or equivalent combination of education and relevant work experience.
• 1 Year in dental office management, managed healthcare, sales, and/or dental/healthcare customer service experience, including prior experience in Dental PPO or DHMO environment highly preferred.

Specific Skills/Knowledge

• Must be detail oriented, strong customer service skills, strong organizational and prioritization, and time management skills
• Intermediate Knowledge of Microsoft Office Suite (Word and Excel)
• Ability to work independently and meet objectives
• Ability to define problems, collect relevant data, establish facts, and draw valid conclusions
• Ability to utilize resources available to research issues and follow through until resolved
• Knowledge of dental terminology, credentialing and how to process provider contracts highly preferred.
• Ability to coordinate meetings working with multiple schedules.
• Strong verbal and written communication skills in English language; bilingual a plus

Location

Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States. This is a HYBRID position, based out of our office in Uniondale, NY. Local candidates only, please.

What Liberty Offers

Happy, healthy employees enhance our ability to assist our members and contribute more actively to their communities. That’s why Liberty offers competitive and attractive benefit packages for our employee