Administrative Support Associate - Limited-Term, Part-Time - 2024569

ORGANIZATION SUMMARY:World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.  In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.
POSITION SUMMARY:Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
World Relief seeks an Administrative Support Associate. This position will be a part of the Initial Resettlement Team that provides services to newly arrived refugees. This role’s primary responsibility covers administrative tasks and home visits for clients enrolled in the Matching Grant program. This role reports to the Initial Resettlement Manager and Workforce Development Director.
This is a limited-term position funded through a grant agreement until December 20, 2024 and contingent upon funding extension.

Role & Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Administrative Tasks
• Enrolling clients in to the Matching Grant (MG) program in to the organization’s secure database.
• Creating and copying case notes in database
• Copying, scanning and uploading client documents to database
• Requesting financial support such as rental, cash, or utility assistance
• Developing paperwork for client tasks such as budgets and enrollment forms
• Updating internal tracking systems for program to track enrollment and self sufficiency status
• Reviewing client files and notes to ensure accuracy as well as grant compliance
• Other duties as assigned by the Initial Resettlement Manager or Workforce Development Director

Client Services
• Transporting clients to cash or deposit cash assistance checks
• Delivering documents and other paperwork to clients
• Scheduling 180 and 240 day home visits as well as securing interpretation
• Completing home visits at 180 and 240 days post enrollment to determine self sufficiency
• Develop budgets with clients and collect paystub copies at day 180, day 240, and after an significant income changes
• Contact clients to request utility bill copies
• Other case management services as needed to support client self sufficiency

Knowledge, Skills, & Abilities

• Strong ability to communicate in English verbally and in writing
• Organization and ability to manage multiple tasks
• Takes initiative and team player
• Experience working with diverse populations is preferred
• Attention to detail

Requirements

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
• Proficient in basic Microsoft Word, Outlook, and Excel
• 1 year of driving experience in the US
• Good driving record
• Access to own transportation to commute to work sites in DuPage and Aurora areas
• Willingness to drive clients to appointments if needed
• Reliable and punctual

World Relief offers a competitive benefits package (25 hours + per week): - Medical, Dental, Vision- Offer 16 company Paid Holidays + 4 additional Personal days per year!- Paid Sick and Vacation Time- Paid Parental Leave (12 weeks for qualified employees)- FSAs: Medical & Dependent Care, & Comm