Pre-Litigation Legal Operations Manager

TopDog Law. Who We Are.

TopDog Law is one of the fastest-growing law firms in the U.S., founded in 2018 by James Helm and achieving 200–300% year-over-year growth. Ranked No. 149 on the Inc. 5000 list (an annual ranking of the 5000 fastest-growing privately held companies in the US), we combine our world-class legal expertise, top-tier technology, data-driven decision-making, and a culture rooted in speed, accountability, and teamwork. We hire people who are hungry to learn, eager to innovate, and motivated to deliver exceptional results.

As we continue expanding into new markets and evolving our capabilities, we’re focused on building high-performance teams that can scale with our growth. Our fast-paced environment rewards problem solvers, self-starters, and individuals who thrive in a culture of continuous improvement.

If you’re energized by rapid growth, meaningful impact, and endless opportunities to advance your career, TopDog Law is the place to do it. We’re building something different, and we’re looking for people who want to be part of a firm that’s disrupting the legal industry at an elite level.

The Big Picture:

• Describe the role and team the candidate will be joining

What You'll Do:

Team Leadership & Management

• Directly manage, mentor, and support pre-litigation paralegals

• Assign workloads, monitor performance, and ensure coverage across all teams

• Conduct regular check-ins, performance reviews, and coaching sessions

• Assist with hiring, onboarding, and training of new paralegals

• Foster a collaborative, accountable, and high-performing team culture

Pre-Litigation Operations

• Oversee case workflows to ensure timely progression

• Identify workflow bottlenecks and implement process improvements

• Coordinate with attorneys to ensure paralegal support aligns with case strategy

• Ensure accurate case documentation, reporting, and data entryProcess Improvement & Compliance

• Develop, maintain, and refine standard operating procedures for pre-litigation support

• Ensure compliance with firm policies, ethical standards, and jurisdictional requirements

• Monitor case metrics and KPIs to evaluate efficiency and performance

• Implement best practices to improve productivity, quality control, and client service

Process Improvement & Compliance

• Develop, maintain, and refine standard operating procedures for pre-litigation support

• Ensure compliance with firm policies, ethical standards, and jurisdictional requirements

• Monitor case metrics and KPIs to evaluate efficiency and performance

• Implement best practices to improve productivity, quality control, and client service

Cross-Department Collaboration

• Work closely with intake, medical records, demand, litigation, and settlement teams

• Serve as a point of contact for operational issues affecting case flow

• Communicate staffing needs, workload trends, and operational challenges to leadership

What You Bring:

• 5+ years of experience in a law firm environment, with pre-litigation and/or litigation cases

• Prior experience managing paralegals or legal support staff required

• Strong understanding of personal injury or civil litigation processes (preferred)

• Excellent organizational, leadership, and communication skills

• Ability to manage competing priorities in a fast-paced environment

• Proficiency with case management systems and legal software

• Leadership and team development

• Process optimization and operational oversight

• Strong attention to detail and deadline-driven mindset

• Problem-solving and decision-making abilities

• Clear and professional communication

Why TopDog Law Is The Place To Be:

• Join the fastest-growing law firm in the U.S. and be part of a team driven by momentum, innovation, and real impact 🚀
• Work fully remote from anywhere, supported by a high-performance culture built on speed, accountability, and results 💻
• Do me