Patient Care Technician - Genome Science Research Team

Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competitive compensation, benefits, and a nurturing work atmosphere that unites passion and purpose.

Learn more about us: https://dhip.dukehealth.org/about-us

 

JOB LOCATION

Genome Science Research Building 1 - 905 S. LaSalle Street, Durham, NC

 

JOB SUMMARY

We are seeking a Patient Service Technician (Genetic Counselor Assistant) to provide assistance to Genetic Counselors (GC) in carrying out tasks related to clinical duties including processing of genetic testing and obtaining of relevant records and genetic histories.

 

JOB DUTIES AND RESPONSIBILITIES

• Contact patients to identify main concerns and take information on previous genetic work up and determine if other relatives of the patient were evaluated in the past by Genetics

• Take basic pedigree information from patient

• Contact referring offices/specialties/clinics to obtain precise records needed. Verify that specialty services notes and/or specific lab results were sent.

• Assist with coordination of collection of patient’s samples, complete test requisition forms, and contact internal and external laboratories to determine status of genetic testing.

 

JOB ELIGIBILITY REQUIREMENTS

• Work requires completion of a related 1 year technical school program.
• Work generally requires two years of experience in health care specialties related to the specific position; two years additional years related experience may be substituted for the technical school.
• OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

 

Some roles within our organization may encompass essential job functions requiring distinct physical and/or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.

 

Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

 

We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.

 

This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.