Director, Program Management (Commercial)

Discover What’s Possible at BetMGM

Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We’re a brand with technology at our hearts and the most driven and focused talent in the business.

As a valued team member, we’re committed to giving you the resources and support you need to thrive. Our benefits and perks include:

• Medical, Dental, Vision, Life, and Disability Insurance

• 401(k) with company match

• Pre-tax spending accounts including health care FSA and commuter savings

• Flexible paid time off

• Professional development reimbursement and ongoing skills training opportunities

• Employee resource groups

• Swag, ticket giveaways, and more!

At BetMGM, we recognize that every individual plays a meaningful role in our success. That’s why we’re committed to building a respectful, inclusive workplace. It’s the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win. 

About the Role
 

The Director, Program Management (Commercial) is a senior leader within BetMGM’s PMO, accountable for ensuring clarity, confidence, and predictable outcomes across the Commercial portfolio. This role exists to enable strong decision‑making, align strategic intent to executable priorities, and ensure the business is investing its time, talent, and capital where it matters most.

Operating at an enterprise level, the Director partners closely with senior Commercial and Marketing leaders to shape portfolio direction, guide investment and sequencing decisions, and provide transparency into progress, risks, and trade‑offs. Rather than managing day‑to‑day execution, this role leads through Business Portfolio Managers and Project Managers, setting direction, reinforcing discipline, and intervening when scale, risk, or complexity require senior leadership.

This is an opportunity for a strategic PMO leader who thrives at the intersection of business strategy and execution enablement—someone motivated by building trust, enabling outcomes, and scaling impact through others.

Responsibilities

Portfolio Strategy, Alignment & Outcomes

• Own accountability for the overall health and outcomes of the Commercial portfolio, ensuring work is aligned to enterprise strategy, prioritized against capacity, and sequenced intentionally.

• Partner with senior Commercial and Marketing leaders to shape portfolio strategy, investment guardrails, and prioritization principles.

• Guide portfolio‑level trade‑off decisions related to funding, timing, scope, and resourcing to maximize business impact.

• Maintain an enterprise perspective on Commercial initiatives, anticipating impacts across Product, Engineering, Operations, Compliance, and Customer Experience.

Governance & Decision Enablement

• Establish and lead portfolio governance structures that provide leaders with clarity, transparency, and confidence in decision‑making.

• Lead portfolio‑level forums to drive alignment, resolve conflicts, and address cross‑initiative dependencies.

• Serve as the escalation point for material portfolio risks, delivery confidence concerns, or systemic constraints.

• Ensure executive communications focus on insights, implications, and decisions, not activity‑level reporting.

Leadership Through Business Portfolio Managers and Program Managers

• Lead and develop Business Portfolio Managers by setting clear expectations for portfolio discipline, business partnership, and outcomes.

• Empower Business Portfolio Managers to own day‑to‑day portfolio operations, including roadmap management, governance execution, and delivery health.

• Review portfolio performance at a strategic level, intervening selectively to unblock challenges or elevate decisions.

• Build a culture of accountability, trust, and continuous improvement across the Commercial PMO team.

Strategic Partnership & Influence

• Act as a trusted advisor to executive stakeholders on delivery feasibility, prioritization, risk, and change impacts.

• Influence cross‑functional leaders to align on shared outcomes, trade‑offs, and commitments without direct authority.

• Provide clarity and direction during ambiguity, helping leaders navigate complexity with confidence.