Accounts Receivable Administrator III

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

Purpose:

Responsible for analyzing and collecting past due invoices for specified accounts. Negotiate with customers without jeopardizing our relationship to collect past due invoices. Performs a variety of complicated tasks to minimize financial losses and obtain best possible DSO. Accountable for reconciliations of challenging consignment inventory billings and billing transactions with multiple returns associated. Must have excellent communications skills when dealing with internal and external customers. 

The employee must conduct their work activities in compliance within internal and all applicable regulatory requirements. Internal requirements include compliance with ethics, environmental health and safety, financial, human resources, and general business policies, requirements, and objectives. 

Responsibilities:

• Responsible for analyzing and collecting on past due accounts. Determine the collection tool to utilize depending on the collection strategy assigned for the period. Ascertains the degree of delinquency and collection procedure to follow for all assigned accounts. 

• Negotiate with customers to collect all past due invoices and resolve payment discrepancies. This duty is performed within significant time constraints in order to increase cash flow for the company. Maintain predetermined standards while ensuring incoming orders are not delayed due to delinquencies. 

• Assist with inbound calls during heavy call volumes to resolve customer inquiries. 

• Actively participate in resolving major account issues to maintain strong customer relationships and arrive at a mutually beneficial solution for the customer and the compa