Technical Product Delivery Trainer - Partners

Description

We’re growing and looking to hire a Technical Product Delivery Trainer who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.

We are seeking an experienced Technical Trainer with a strong background in cybersecurity and networking to support the development and delivery of training programs for our products and product delivery. This role is essential for ensuring that our partners fully understand how to implement, operate, and benefit from our solutions.

The ideal candidate will have a proven track record in product training, particularly in technical domains, and will be skilled at breaking down complex technical topics into engaging and understandable training sessions. You will work closely with product, engineering, and partner teams to ensure accurate and effective knowledge transfer.

About Claroty:   

Claroty is on a mission to secure cyber-physical systems across industrial, healthcare, commercial and public sector environments: the Extended Internet of Things (XIoT). The Claroty Platform integrates with customers’ existing infrastructure to provide a full range of controls for visibility, exposure management, network protection, threat detection, and secure access.

Our solutions are deployed by over 1,000 organizations at thousands of sites across all seven continents.

Claroty is headquartered in New York City, with employees across the Americas, Europe, Asia-Pacific, and Tel Aviv. The company is widely recognized as the industry leader in cyber-physical systems protection, with backing from the world’s largest investment firms and industrial automation vendors, as well as recognition from KLAS Research as Best in KLAS for Healthcare IoT Security, the Deloitte Technology Fast 500, the Forbes Cloud 100, and the Fortune Cyber 60. 

Responsibilities

As a Technical Product Delivery Trainer, your impact will be: 

• Design and deliver product training sessions for partners
• Develop training materials including slide decks, labs, user guides, and hands-on exercises
• Customize training content based on audience (technical vs. non-technical, partners vs. end-users)
• Maintain training documentation and update materials in line with product changes
• Conduct both live (in-person/virtual) and recorded training sessions
• Collaborate with product managers and engineers to stay updated on new features and technical details
• Evaluate training effectiveness through assessments, feedback, and performance metrics
• Support partner onboarding and certification programs where applicable
• Provide Technical support for partners ongoing delivery projects

Requirements

What do you need to succeed in this role?

• 3+ years of experience in technical training, preferably for cybersecurity or networking products - Must
• Strong understanding of network infrastructure, protocols, and cybersecurity fundamentals - Advantage
• Proven ability to create and deliver training that balances technical depth with clarity - Must
• Excellent communication and presentation skills in English - Must
• Familiarity with common training tools (e.g., LMS platforms, Zoom, Google Slides, screen recording tools) - Advantage

Nice to Have:

• Hands-on experience with cybersecurity solutions (e.g., IDS/IPS, SIEM, endpoint protection, firewalls)
• Technical certifications (e.g., CompTIA Security+, CEH, CISSP, CCNA, etc.)
• Experience delivering training to technical partner teams or MSSPs
• Knowledge of scripting or simulation tools for interactive labs

Why Claroty? Our Culture and Benefits: 

• Claroty is a people first company. With strong bonds amongst the team, we believe in prioritizing personal care and support over work, confident that results follow from a harmonious environment. We celebrate professional and personal successes, committed to fostering a diverse and inclusive space. 
• Stability, we demonstrate continued growth over the past few years, raised over 700M$ from top tier investors, we have top tier board members and our products are sold worldwide, over 1000 customers. 
• We understand the importance of maintaining a healthy work-life balance, and encourage people to take the time they need to rest and prioritize their mental and physical health. We also provide a biannual “ClaroBreak”, a company-wide long weekend shutdown so we can all rest, recharge and spend time with our loved ones.
• We care about your development. At Claroty, we prioritize excellence and uphold high professional and ethical standards. We