AVP, Branch Operations

What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. What if you could have access to cutting-edge resources, a collaborative environment, and the freedom to make an impact? If you're ready to take the next step, discover what’s possible with LPL Financial.

Job Overview:

The Assistant Vice President (AVP) of Branch Operations is an operational leader responsible for overseeing the end-to-end onboarding of advisor teams, managing key partnerships across corporate functions, and driving operational excellence across branch locations. This individual will lead a team that supports project management, operational efficiency, business continuity, and team development. The AVP serves as a liaison between branch leadership, corporate partners, and operational teams to deliver a seamless experience, implement improvements, and foster a high-performance, advisor-centric culture.

Responsibilities:

Advisor Onboarding & Transition Management

• Oversee pipeline and project management for advisor team transitions into the branch, ensuring a smooth, compliant, and timely onboarding experience.

• Coordinate with multiple stakeholders namely corporate real estate, CBRE, technology, vendors and branch leadership to ensure readiness and seamless integration.

Cross-Functional Partnership

• Serve as the primary operations liaison to Corporate Real Estate for space planning, relocations, and buildouts.

• Own and manage escalations related to branch and advisor-facing technology in coordination with Technology and various support teams.

• Develop and manage communications related to Business Continuity Planning (BCP), disaster recovery, and branch readiness across all locations.

Operational Reporting & Analytics

• Create and maintain robust reporting dashboards for branch management, focusing on key operational metrics, advisor transition progress, escalation trends, and resource allocation.

• Use data-driven insights to recommend process improvements and influence strategic decisions.

• Develop and maintain comprehensive vendor library for approved third-party technology tools.

Team Leadership & Development

• Lead and develop a high-performing branch operations team, with an emphasis on coaching, learning, and continuous professional growth.

• Identify skills gaps and build targeted development plans to enhance operational capability and future leadership readiness.

• Foster a culture of accountability, innovation, and continuous improvement.

Process Optimization

• Evaluate and streamline existing operational processes to drive efficiency, reduce risk, and improve the advisor and client experience.

• Lead continuous improvement initiatives using Lean or Six Sigma principles where applicable.

What are we looking for?

We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements:

• Bachelor’s degree

• 5+ years of experience in financial services, operations, project management, branch management, or related field.

• 5+ years of experience working with operational policies, regulatory standards, and internal procedures.

• 3+ years of proven leadership experience managing teams and cross-functional projects.

• 3+ years of experience utilizing project management tools and data analysis platforms (e.g., Excel, Tableau, or similar). Vendor management system experience is a plus.

Preferences:

• Demonstrated ability to lead change, influence stakeholders, and manage high-impact projects.

• Excellent interpersonal and communication skills, with the ability to clearly convey complex topics to both senior leadership and frontline staff. Experience in executive-level reporting and broad-based communication preferred.

• Collaborative, inclusive leadership style with a passion for team development.

• Deep commitment to operational excellence and service delivery.

• Adept at managing multiple priorities in a fast-paced environment.

• Detailed-oriented with s