Business Systems Analyst

Company Description

Informa Markets provides customers and partners around the globe with opportunities to engage, experience, and do business through live, virtual, and hybrid events, specialist digital content, and actionable data solutions. People are at the heart of Informa Markets. Our business thrives on the passion and entrepreneurship of our 4,000+ colleagues, who deliver over 500 international events and brands in more than 40 countries across the globe. Using our industry insight, comprehensive portfolio of markets, content, and digital resources, we are passionate about creating platforms for our customers to connect and shaping environments that enable businesses to flourish. 

Job Description

What we’re looking for:

As the newest Business Systems Analyst at Informa Markets, North America, in our Technology Transformation Department, you will be instrumental in the development and implementation of efficient business, financial, and operational systems. Your mission is to empower the transformation of technology, delivering strategic results and business aligned solutions. You will collaborate with Product Management, Commercial Leadership, Sales teams, Global Shared Services, and Technology groups, ensuring the harmonization of business and technical roadmaps.  This is your chance to significantly contribute to the future of IM NAB, working in tandem with our Technical Program Managers, Product Management teams, and partners across the enterprise.

As an expert business process and systems design thinker, you'll lead the analysis of data to support business cases, proposed projects, and system requirements. You will be proficient in compiling insightful reports based on your findings, outlining probable causes and proposing solutions to system issues.  With a wide portfolio of projects and tech solutions, this role offers the chance to make a global impact. If you're a data-driven team player with experience in working with diverse matrixed teams to deliver timely results, we would love to hear from you.

Be the catalyst that helps shape the technological landscape for IM North America!

Role Accountability and Duties:

Strategy & Execution

• Consult with decision-makers, system owners, and end-users to define business, financial, and operational requirements, system goals, and to identify and resolve system issues.
• Lead design sessions to prototype new systems aimed at enhancing business processes, operations, and information process flow.
• Review and enhance the effectiveness and efficiency of existing systems and devise strategies for further leveraging these systems.
• Identify and establish the scope and parameters of system analysis to define outcome criteria and measure-taking actions.
• Work hand-in-hand with program team members to transform product strategy into actionable technical requirements and realistic timelines.

Design & Deployment:

• Conduct detailed research on software and hardware products to support purchasing efforts and justify recommendations.
• Collaborate in planning, designing, developing, and deploying new applications, and enhancements to existing applications.
• Partner with Solutions Architects, Product Managers, and other key transformation leadership to document and design new solutions.
• Create detailed system design proposals and modify in line with business and technological objectives.
• Conduct research into systems issues and products, develop detailed user acceptance criteria and related test cases, and support a keen understanding of MoSCoW requirements.
• Create comprehensive system models, specifications, diagrams, and charts to provide direction to system programmers.

Operational Delivery:

• Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating systems across the organization.
• Perform cost-benefit and return on investment analyses for proposed systems to support management in making implementation decisions.
• Ensure compatibility and interoperability of in-house computing systems.
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support.
• Provide thorough orientation and training to end-users for all modified and new systems.

Are you ready to leverage your skills and expertise in a role where you can really make a difference? Join us and embark on a journey of challenges, growth, and accomplishments. We can't wait to see what you'll achieve!

Qualifications

What you bring to the team

• 3+ years of experience as a Business Systems Analyst or a similar role.