Director/Quality/PI/Solus

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
 

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
 

The Director, Quality and Performance Improvement is responsible for direction, coordination, and oversight of quality, performance improvement, and interrelated functions for Solus. Provides oversight for interrelated functions of clinical risk management, infection control, and medical staff peer review/physician quality functions for the assigned facility/entities, to include Affiliated Division. Develops strategic plans for quality improvement functions and promotes a comprehensive culture of quality throughout the division. Develops and delivers clinical education programs; assesses and maintains documentation of staff competencies for assigned areas. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

 

Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

A Brief Overview
The Director, Quality and Performance Improvement is responsible for direction, coordination, and oversight of quality, performance improvement, and interrelated functions for Solus. Provides oversight for interrelated functions of clinical risk management, infection control, and medical staff peer review/physician quality functions for the assigned facility/entities, to include Affiliated Division. Develops strategic plans for quality improvement functions and promotes a comprehensive culture of quality throughout the division. Develops and delivers clinical education programs; assesses and maintains documentation of staff competencies for assigned areas. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

What you will do

• Quality & Performance Improvement • Provides strong leadership to foster and promote a comprehensive culture of quality throughout Solus. • Develops strategic plans for the quality improvement function within the facility, in collaboration with administrative and clinical leaders. • Collaborates with medical staff and operational leadership to facilitate evidence-based quality and patient safety initiatives; engages associates at all levels in continuous pursuit of improvement opportunities. • Directs, coordinates, and provides oversight of key functions and processes for the systematic, coordinated, and continuous improvement of patient care delivery. • Ensures quality and performance improvement initiatives are aligned with regulatory standards and healthcare best practices. • Establishes and maintains efficient and reliable mechanisms for monitoring, analysis, and reporting of quality outcomes and performance improvement initiatives. Ensures the integration of aggregate data into performance improvement planning and problem resolution. • Coordinates and facilitates the use of statistical process tools and process improvement methodologies for continuous improvement in patient care and outcomes. • Evaluates the relationship of quality and performance improvement initiatives with patient outcomes to determine if desired results have been achieved or sustained. Compares performance data and outcomes with authoritative external sources and benchmarks. • Effectively communicates information from measurement and improvement activities to the appropriate constituents. Prioritizes and establishes direction for improvement efforts based on alignment of clinical performance with patient safety and pro-active reduction of risk. • Leads or participates in cross-functional groups and/or committees to achieve quality, regulatory, and accreditation goals and objectives. • Researches and incorporates best practice methodology to drive change and performance improvement initiatives. • Coordinates the physician quality function and Medical Staff peer review process for SOLUS surgery centers. • Provides direction in analyzing trends, identifying opportunities for improvement, and educational programs in pursuit of Performance Improvement, Clinical Effectiveness, and a culture of safety.
• Regulatory Readiness • Provides regulatory readiness leadership oversight for all of SOLUS. • Demonstrates a clear understanding of regulations applicable to patient care; anticipates impact of proposed regulations and prepares contingent strategies. • Responsible for the coordination of accreditation and regulatory activities. • Establishes and implements processes to support ongoing compliance and survey readiness. Collaborates with leadershi