Payroll Manager

At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. 

The Opportunity

The delivery of accessible, compassionate care starts with strong operational foundations behind the scenes. The Payroll Manager plays a critical role in supporting our growing, multi-state healthcare organization by ensuring our team members are paid accurately, on time, and in full compliance with all regulations.

This is a highly visible, hands-on role for an experienced payroll professional who thrives in a fast-paced, high-volume environment and values precision, accountability, and service. Based on-site at our headquarters, the Payroll Manager serves as a trusted partner to Human Resources, Accounting, and Operations, while also acting as a key resource for managers and employees. If you enjoy owning the payroll process end-to-end, improving systems and workflows, and supporting the people who support patient care, this role offers meaningful impact and growth.

Your Impact

• Independently process bi-weekly, multi-state payroll in a high-volume, hourly employee environment
• Ensure payroll is completed accurately, on time, and in compliance with all federal, state, and local regulations
• Perform payroll audits, reconciliations, and system controls to ensure data integrity
• Serve as the on-site payroll expert and primary point of contact for payroll-related matters
• Lead payroll-related projects, including workflow improvements in ADP Workforce Now and ADP Workforce Manager
• Partner with Human Resources and Operations to improve timekeeping accuracy and payroll data flow
• Train new managers on payroll systems, timekeeping, and payroll-related processes
• Respond to employee payroll inquiries via phone and email with professionalism and clarity
• Identify, troubleshoot, and resolve complex payroll discrepancies
• Support onboarding, employee changes, and terminations in partnership with Human Resources
• Create, document, and maintain payroll procedures, policies, and internal controls
• Oversee quarter-end and year-end payroll processes, including W-2 reconciliation and year-end close
• Process third-party payments such as garnishments and deductions
• Support wage verifications, unemployment, and workers’ compensation requests
• Perform additional duties as assigned

Who You Are

• Experience: 5+ years of hands-on experience with ADP Workforce Now and ADP Payroll.
• High-volume, multi-state payroll expert: Proven experience supporting complex, multi-state payroll environments.
• Timekeeping systems power user: Hands-on experience with electronic timecard systems supporting a large hourly workforce (Kronos or ADP Workforce Manager preferred).
• Self-directed and dependable operator: Comfortable working on-site and independently managing the full end-to-end payroll process.
• Highly organized and detail-oriented: Strong organizational skills paired with exceptional attention to detail to ensure payroll accuracy.
• Efficient and deadline-driven: Ability to effectively prioritize work and consistently meet strict payroll deadlines with minimal oversight.
• Clear and confident communicator: Strong verbal and written communication skills, enabling effective interactions with employees and stakeholders.
• Trusted trainer and resource: Enjoys training and supporting managers and employees on payroll systems, policies, and processes.
• Discreet and professional: Exercises discretion and professionalism when handling sensitive and confidential information in compliance with HIPAA and company standards.
• Technically proficient: Comfortable using Microsoft Office and a variety of payroll and HR systems.
• Collaborative and solution-oriented: Brings a positive mindset and works effectively across teams to solve problems.
• Eligible and compliant: Able to successfully complete all required pre-employment screenings.

Bonus Qualifications