Senior Account Director

Job Title

Senior Account Director

Job Description Summary

The Sr. Account Director is a key role in C&W with responsibility to manage the client relationship while providing exceptional client service and delivering on all aspects of the contract. The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering outstanding results within their areas of responsibility.

Job Description

Responsibilities

• Account Management
• Serves as the leader for overall account operations
• Oversee account management activities and direct reports
• Actively engage Subject matter expertise to bring best practices to our client
• Operate in a fast paced, evolving environment while maintaining a high level of professionalism
• Provide day-to-day leadership to the account staff
• Establish a strong partnership with the client
• Present written recommendations to clients including economic justifications, financial reports, and monthly summary reporting in line with contractual requirements
• Strategic Leadership
• Develop and gain approval on strategic plans, occupancy strategies and identified cost efficiencies opportunities
• Ensure compliance with company policy and procedures
• Assure account profitability in line with corporate forecast and standards

Requirements

• Bachelor’s degree in business, real estate management, or related field. Master’s level education is preferred
• 7 – 10 years of successful leadership experience in corporate services or corporate real estate including global oversight for facilities, transactions, projects services and strategic planning and occupancy management.
• Strong interpersonal skills; ability to effectively facilitate communications at all leadership levels
• 5 years of experience in a cross functional environment
• Possess excellent written, verbal, and presentation communication skills
• Lead a multi-disciplinary team of real estate professionals
• Strong Real Estate financial analytical skills and understanding of financial concepts required
• Highly proficient with MS Office Suite
• Extensive knowledge and experience in resource allocation and implementation concepts
• Must have both breadth and depth of experience in leasing, construction, engineering and all facets of property operation and building management
• Must have strong management and leadership skills and experience with human resource and performance management processes
• Excellent technical, interpersonal, and analytical skills required
• Excellent written and oral communications skills required
• CFM, FMA industry certifications recommended; other Engineering, Business or technical training or certifications a plus
• Experience with critical system environments is preferred

Physical Requirements

• Involves work of a general office nature; typically includes extended periods of sitting and/or operation of a computer for up to 8 hours a day
• May involve periods of standing, such as operating at a copier/fax/scanner
• Regularly required to talk, hear, and use hands and fingers to write and type
• Ability to speak clearly so others can understand you
• Ability to read and understand information and ideas presented orally and in writing
• Ability to communicate information and ideas in writing and orally so others will understand
• Regularly required to utilize vision abilities, allowing reading of printed material, graphics, and computer displays

 

 

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, whi