AVP, National Account Manager (Eastern U.S.)

Job Description:

Role Summary/Purpose:

 The principal responsibility of the National Account Manager will be to partner with Verizon’s Indirect HQ leadership to lead engagement and support of the credit program. This person will cultivate and manage high level relationships with the Agent’s C Suite HQ partners and Field Leadership Team to provide strategy and growth mechanisms to grow the credit program.

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Position is remote and requires 50 - 70% travel. Candidate must reside within the Eastern half of the United States.

Essential Responsibilities:

• Deliver on Verizon’s credit program objectives for applications, new accounts and credit sales through the development and execution of initiatives across stores per assigned Verizon Agent Owner(s).

• Monitor indirect partner performance dynamics to develop and support growth strategies and action plans.

• Partner with Agent Owners HQ Leadership and drive accountability by supporting their brand, culture, and values to deliver on strategic action plans and drive key program performance indicators.

• Ability to leverage various internal and external channels to influence partner to achieve growth goals – channels include but are not limited to phone, face to face meetings, summits, road shows, virtual meetings, email, and other correspondence.

• Help maintain competitive information and optimize how we differentiate vs the competition.

• Ability to work effectively in a highly cross functional environment with other departments such as Marketing, IT, Risk, Operations & Training to support business objectives.

• Partner with client and SYF Marketing teams to identify marketing strategies that promote program growth.

• Partner with indirect FSM team to help drive partner messaging for their store visits. Build ongoing strategy that FSMs will use in their day-to-day territory management.

• Coordinate regular portfolio performance reviews with HQ partners. Develop methodologies to collect competitive intelligence, changes in market conditions and identification of opportunities to share internally and with client Field leadership.

• Provide value added analysis & reporting to HQ partners to evaluate and drive program performance.

• Perform other duties and/or special projects as assigned.

Qualifications/Requirements: ​

• Bachelor’s degree, or 5+ years’ experience working in the retail or financial services industry.

• Minimum of 3 years of Field or outside sales experience.

• Minimum of 2 years Client Relationship/Development Management experience.

• Experience of 2 years working with C-Suite level management.

• Experience developing presentations and pitching to all levels of management.

• Proficiency with MS Word, Excel, and PowerPoint.

• Ability to travel 50%-70%.

Desired Characteristics:

• Ability to create and conduct in-depth sales presentations that highlight key benefits, performance, growth initiatives, and the value of our product to growing their business.  Strong sales, marketing, and analytical skills. Proven ability to influence corporate decision maker, strong negotiation skills.

• Partner focused mindset with ability to respond quickly to partner needs, with an understanding of varying client cultures and values.

• Clear, concise communication skills – both written and verbal.

• Ability to successfully manage multiple priorities.

• Strong project management and/or territory management skills.

• Greenbelt Training will be a plus.

• Experience with Salesforce, private label sales and marketing will be a plus.

Grade/Level: 11

The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon w