Asset & Wealth Management - Business Risk & Controls - Associate - Richardson

OUR IMPACT

Across Asset & Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design.

Marcus by Goldman Sachs

The firm’s direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency, and simplicity.

Our division also provides critical operations and user experience design to ensure business flows smoothly when customers come to us. From day one, our customer service leaders play a vital role in upholding the three customer support principles of customer focus, process innovation, and risk management.

YOUR IMPACT

Are you passionate about Customer services and Operations? Do you have a background in risk management and controls operating in the First Line of Defense (1LoD)? We are looking for a senior risk professional to support our business and drive a robust risk culture within the UK Savings business.

Key Responsibilities

• Strategic Risk Oversight: Report to the Head of UK Business Controls to support the Business Risk and Controls team, ensuring a robust business risk management framework that incorporates Risk and Control Self-Assessment (RCSA), control assurance, business resilience, business continuity, and incident management.
• Policy Compliance: Ensure strict adherence to established policies, procedures, and authority levels across multiple cross-functional teams and processes.
• Regulatory & Operational Strategy: Develop and execute strategies to manage Regulatory and Operational Risk, collaborating with 2nd and 3rd line teams to identify risks and manage issues in alignment with firm-wide policies.
• Operational Resilience: Lead adherence to firmwide polies and standards on Operational resilience including Business continuity and Important Business Service obligations and activities
• Event Management and remediation: Support ongoing adherence to issues and events management policies and standards. Working with the business to ensure timely reporting, logging and escalation of operational events and issues.
• Risk Assessment: Complete ongoing risk assessments, analysing existing, new, and emerging risks to estimate their impact on the team and the wider business.
• Global Collaboration: Partner with global Risk teams to ensure alignment in approach, leverage best practices.
• Reporting & Dashboards: Deliver monthly Risk and Compliance dashboards and control testing reports to senior management.
• Risk and Controls Frameworks: Strong knowledge in maintaining enterprise process inventories and operationalizing the firm’s risk and control framework to ensure end‑to‑end governance, traceability, and control effectiveness.

REQUIREMENTS

• Product Expertise: In-depth product and regulatory knowledge across Banking and Savings within a retail banking environment.
• 1LoD Experience: Proven experience in risk management, specifically operating within the First Line of Defense.
• Analytical & Technical Acumen: Excellent business analytical skills with a high degree of attention to detail. Ability to understand complex digital business architecture and leverage technology for risk solutions.
• Communication & Influence: Strong negotiation skills and the ability to influence stakeholders at all levels. Excellent verbal and written communication skills.