IT Business Analyst

Princess Cruises, Holland America Line, and Seabourn offer world-renown vacations at sea to travelers around the globe. This is an opportunity to join a dynamic, unified organization as part of their highly experienced team in our corporate office.  

We’re looking for an amazing IT Business Analyst to fill this role, which is based in our Santa Clarita, Seattle or Miami offices. You’ll be responsible for translating product requirements into detailed specifications, working closely with stakeholders to ensure business objectives are met and delivering an excellent user experience. Key challenges include balancing business and technical needs, managing ambiguous requirements, and understanding complex systems. The role requires analytical, communication, collaboration, and strategic problem-solving skills to drive products from conception to launch in a fast-paced agile environment.

Here’s a summary of what Princess is looking for in its IT Business Analyst. Is this you?

Responsibilities

• Schedules and facilitates interviews with users and subject matter experts for the purpose of identifying objectives and gathering requirements.
• Maintains and writes documentation for various applications used for development, support, and training.
• Facilitates meetings, creates agendas, transcribes minutes, takes action items and minutes for multiple projects.
• Leads mid-sized technical implementation projects.
• Develops timelines, creates roadmaps, and devises strategy for code releases, deployments to production, testing, and training.
• Creates detailed functional specifications.
• Creates regular status reports and project communications to Managers, Directors, and Executive Leadership.
• Coordinates project activities including advising on systems under their purview, providing representation for our stakeholders/sponsors in meetings.
• Utilizes scrum methodology to refine backlog by working with product owners and team members; facilitate release planning; assist with dependency management and cross team coordinator.
• Coordinates testing with QA team and the application users.
• Provides software release notes and training documentation for application users.

Requirements

• Bachelor’s Degree or equivalent experience.  CBAP, CCBA, PMI-PBA, PMI-ACP, Six Sigma (Green or Black) certification preferred.
• Minimum of 5 years’ experience in a software / or application development business analyst role as well as experience delivering business systems solutions in an enterprise IT environment.
• Experience creating user stories, journey maps, process flows, and other analytical artifacts.
• Skills in facilitating workshops, stakeholder interviews, and requirement gathering sessions.
• Understanding of project management principles related to resource allocation and timelines.
• Ability to document business requirements and workflows for enterprise applications.
• Strong analytical abilities to interpret data, identify trends, and make data-driven recommendations.
• Knowledge of Agile software development methodologies and DevOps practices including continuous integration, delivery, and deployment.
• Knowledge of industry best practices for systems implementation, testing, and risk management.
• Excellent communication and presentation skills to convey technical information to both technical and non-technical stakeholders.
• Prior experience in a supervisory capacity a plus.
• Excellent interpersonal, analytical, and verbal/written skills.
• Previous cruise line experience a plus.
• Must be legally authorized to work in the United States.  Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).

Please note that this position is HYBRID based in our Santa Clarita, Seattle or Miami offices. Successful candidate must be within commute distance and able to go into the office 3 days per week.

What You Can Expect 

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k) 
• Employee Stock Purchase Plan 
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives 
• Base Salary Range: $86,500.00 to $116,800.00. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.
   

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the c