Business Intelligence Analyst

Career Area:

Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World at Caterpillar Inc.
 

When you join Caterpillar, you’re joining a global team who care not just about the work we do – but also about each other.  We are the makers, problem solvers and future work builders who are creating stronger, more sustainable communities.  We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live.  Together, we are building a better world, so we can all enjoy living in it.

Our Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream. PSLD is responsible for Aftermarket Parts Distribution of Cat Parts, Integrated Logistics and Global Services supporting Caterpillar dealers and customers. Our teams work together in critical areas that leverage digital capabilities, technology and operational excellence.

The Technical Information Solutions (TIS) team, within Global Service creates and delivers the technical parts and service information critical for the repair and service of Caterpillar products. Not a part gets sold, nor a machine or engine repaired, without the use of the information created, managed, and delivered by this team. 

This is an exciting opportunity to join the TIS Innovation team as a Business Intelligence Analyst. This role is responsible for bringing insights on usage of the service platforms and programs that dealers and customers use to service Caterpillar equipment globally. This includes visualization, through Power Bi, data analysis in Snowflake involving usage or transactional data from across the enterprise.

Additional Information:

• Location:  Peoria, IL (United States)
• Required Travel: Less than 10% (Domestic & International)
• Relocation Assistance Offered: None.
• US Work Sponsorship Offered: None.

What You Will Do:

• Works directly with business partners to understand informational needs of end users and create reporting/visualization solutions that turn data into critical information to ultimately drive sound business decisions
• Present insights outputs to Senior leaders and advisors
• Prototype, develop, iterate, test, and deploy into production automated reporting solutions
• Incorporate statistical methods and/or digital methods to solve business problems
• Prototype, develop, iterate, test, and deploy into production automated reporting solutions
• Coach and mentor other business intelligence analysts in the creation, validation, and application of digital solutions and Insights projects.
• Participate on cross-functional project teams

What You Have (Basic Requirements):

• Education Requirement: Bachelor's degree

• Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.

• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

• Business Data Analysis: Knowledge of business data analysis; ability to collect, identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements.

• Business Assessment: