DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

PROGRAM SUPERVISOR, INDEPENDENT LIVING OLDER BLIND

Job Location:

Division of Employment and Rehabilitation Services (DERS)
Rehabilitation Services Administration (RSA)
3443 North Central Avenue, Phoenix, AZ 85012

Posting Details:

Salary: $58,299.90 - $67,567.00 annually 

Grade: 22

Closing Date: Open until sufficient resumes are received

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES, please visit des.az.gov ; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence.

DES is seeking an experienced and highly motivated individual to join our team as a Program Supervisor Independent Living Older Blind (ILOB) with the Rehabilitation Services Administration (RSA). This position is responsible for providing direct supervision to Independent Living Older Blind (ILOB) staff including hiring, training, coaching, evaluating, and performing disciplinary action when necessary. The position is responsible for monitoring case management practices to ensure compliance with RSA policies and procedure; reviewing and approving Independent Living Older Blind (ILOB) client cases and conducting quality assurance reviews; representing Rehabilitation Services Administration (RSA) in the community and on boards, committees, and work groups; facilitating unit team meetings and case staffings and assigning workloads. This position also completes unit reports and analyzes and interprets case management reports to determine a course of action. This position will serve in a hybrid work environment.

This position may be available for remote work within Arizona (minimum 2 days per week in the office/hoteling).

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.

Job Duties:

Essential Duties and Responsibilities include but are not limited to:

• Provides supervision and oversight of Independent Living Older Blind (ILOB) staff. Responsible for personnel functions including hiring, staffing, coaching, mentoring, evaluating, and training.
• Monitors and review documentation and instructor led teaching practices to ensure compliance with RSA policy and procedure; reviews and approves client cases.
• Completes unit reports; Analyzes and interprets documentation and instructor led teaching, performance reports and determines course of action.
• Represents RSA in community partnership/stakeholder meetings, forums boards, committees, and work groups. Participates in public relations, community outreach, and responds to public and program inquiries.
• Responds to and researches client inquiries and complaints from DES and other constituents.
• Facilitates regular team meetings, discussions, and case staffings; responsible for assigning workloads and duties.
• Reviews cases for quality assurance through formal and informal case reviews.

Knowledge, Skills & Abilities (KSAs):

Knowledge in:
     • Federal and state laws and regulations for Independent Living Older Blind (ILOB), teaching principles and practices and reporting requirements.
     • Various disabilities and effective case management techniques.
     • Counseling techniques.
     • Effective management and