Senior UX Designer Portugal

<p>Senior UX Designer needed to join our team here at VML Commerce and Technology.</p><p>We have an exciting opportunity for an experienced <strong>Senior UX Designer</strong> to join our rapidly expanding CX team, where you will work alongside Leads in UX, UI and Service Design, Optimisation and Consulting. </p><p>Reporting into the Lead UX, this is a role requiring someone with excellent ecommerce/online experience, and who has a portfolio to prove it.</p><p>As <strong>Senior UX Designer</strong>, you’ll be a key part of the team and expected to take the initiative in ensuring the customers’ needs and our clients’ requirements are fully understood and met by the proposed solution. This is a practical role requiring someone with excellent technical ability who can lead and craft UX project deliverables across all phases of the design process, including running business requirements workshops, research and usability testing, and the creation of design artifacts such as journey maps, wireframes and prototypes.</p><p><strong>Please note that this job is a full-time position located in Lisbon or Porto, but the selection process will be conducted in English. </strong></p><p><em><strong>Please send over your CV in English</strong></em></p><p><strong>What you’ll be doing:</strong><br/></p><ul> <li>Designing and running product definition and UX requirements workshops</li> <li>Scoping and managing a variety of qualitative research</li> <li>Analysing research data to identify and generate meaningful insights and behavioural patterns</li> <li>Using design thinking techniques to identify opportunity areas for new experiences, propositions, products and services, then help bring together the thinking around feasible, and viable solutions</li> <li>Creating design artefacts – e.g., personas, journey maps, storyboards, process flows, information architecture diagrams, wireframes, prototypes, etc </li> <li>Communicating, defending and building consensus around the desired product strategy and/or suggested design approach</li> <li>Working closely with stakeholders, fellow designers, program managers and developers, contributing to the improvement of the design quality and final user experience</li> <li>Collaborating with Account Leads, Head of UX, Head of CX and clients as a part of the creative process, understanding business drivers and provide UX leadership to clients and internal teams</li> <li>Presenting and communicating your ideas and design rationale both to working groups and C-Suite</li> </ul><p><strong>What we want from you:</strong></p><ul> <li>Significant proven experience, ideally at an agency</li> <li>Compelling portfolio that demonstrates high quality, best in class UX design</li> <li>Breadth of experience in e-commerce or complex journeys. </li> <li>Experience owning the full UX process, including running discovery phases (both internal and external and qualitative research), and solving complex problems using design-thinking methods and techniques</li> <li>Solid information, interaction and experience design skills</li> <li>Ability to understand the array of technical constraints, user goals and business requirements that shape current and future developments</li> <li>Excellent client communication skills</li> <li>Strong portfolio is a must</li> </ul><p><strong>What we can offer you:</strong></p><p>Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.</p><p>We offer a great benefits package including hybrid working that works for everyone, social events, training opportunities, medical and dental insurance, life assurance, meal cards and much more.</p><p>VML is a leading creative company that combines brand experience, customer experience, and commerce to create connected brands and drive growth. VML is celebrated for its innovative and award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Intel, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, which name WPP as a “Leader” in Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement &amp; Optimization. As the world’s most advanced and largest creative company, VML’s global network is powered by 30,000 talented people across 60-plus markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.  </p><p><strong>AT VML Commerce &amp; Technology:</strong></p><p>Our commerce and technology division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to marke