Sr. Coord Employee Housing

 

Create Your Experience of a Lifetime!

 

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
   

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

 

Job Summary:

The Sr. Housing Coordinator is a key member of the Employee Housing team, supporting a range of tasks and initiatives that contribute to a positive and effective housing experience for employee residents. In partnership with leadership, this position helps carry out strategies that align with business needs while fostering a safe, inclusive, and welcoming living environment.

 

The role blends people-focused support with operational responsibilities, contributing to both the day-to-day resident experience and broader team priorities. This includes delivering strong customer service, supporting housing-related processes, and helping create an engaging and community-oriented environment.

 

This individual serves as a resource and partner to residents and stakeholders, working collaboratively across teams to support evolving workforce housing needs. Success in this role requires adaptability, strong organizational skills, and a commitment to providing a high-quality experience in a fast-paced setting.

 

Responsibilities and focus areas may shift throughout the year based on seasonal demands and business priorities.

 

Job Specifications: 

• Starting Wage: $20.50/hr - $23.58/hr 
• Employment Type: Year Round  
• Shift Type: Full Time hours available 
• Minimum Age: At least 18 years of age  
• Housing Availability: Yes

 

Job Responsibilities:

• Resident Experience & Community Engagement
  • Create a welcoming and supportive environment for residents by delivering exceptional customer service
  • Support initiatives that enhance the overall resident experience and foster a safe, inclusive, and welcoming housing environment
  • Support resident-facing programs, communications, and engagement opportunities
  • Serve as a resource for residents, addressing questions, concerns, and requests with a focus on timely resolution and strong customer service
  • Help residents navigate transitions and offer resources around mental/physical wellness
  • Assist with conflict resolution and help foster a respectful, community-oriented living environment
• Housing Operations & Administration
• • Maintain accurate documentation and support compliance with housing policies, procedures, and regulatory requirements
  • Assist with reporting, tracking, and continuous improvement of housing processes and initiatives
  • Coordinate resident communications, including move-in/move-out updates, failure-to-depart cases, property notices, and fostering po