Epic Principal Trainer

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

The Systems Analyst will play a crucial role in the design, development, implementation, and support of various healthcare applications, including (Epic, Workday, Kronos,) and other major systems. This position requires a solid understanding of healthcare workflows, system integration, and works comfortably executing in waterfall and agile project management methodologies to ensure the efficient operation of the healthcare system's IT infrastructure.

Contributes to the vision of the application and safeguarding the integrity and security of the application environment in collaboration and partnership with architects, tech leads, Sr. Systems Analyst, and engineers.

Collaborates with end users to identify, analyze, and support ongoing needs while achieving Service Level Agreements (SLAs) relative to the supported applications.

Actively participates and may lead in process improvement activities related to Application Management for enterprise applications includes (Epic, Workday, Kronos) and other major applications.

Responsibilities And Duties:

System Analysis and Design:
Analyze and document current business processes and workflows.
Identify system requirements and translate them into detailed specifications.
Design and implement solutions to improve system efficiency and user experience.
Application Support:
Provide support for (Epic, Workday, Kronos,) and other applications.
Troubleshoot and resolve system issues in a timely manner.
Coordinate with vendors and internal teams for system upgrades and patches.
Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.).
Project Management:
Under the direction of the Sr. Systems Analyst strong participation smaller projects related to system implementations and upgrades.
 Knowledge with various project management approaches, e.g. waterfall, agile.
Training and Documentation:
Contribute to comprehensive documentation for system configurations and processes.
Assist and provide guidance on best practices.
Integration and Data Management:
Contribute to seamless integration between various healthcare applications.
Manage data integrity and security across systems.
Perform data analysis and generate reports as needed.

Minimum Qualifications:

Bachelor's Degree: Computer and Information Science (Required)

Additional Job Description:

EDUCATION and/or EXPERIENCE: 
Knowledge typically acquired through an associate degree in a healthcare field (e.g., nursing, respiratory therapy, health information management, etc.), computer science, education, business, or related field; equivalent experience will be considered.