Case Manager - Outpatient Services

Job DetailsJob Location: Wenatchee, WA 98801Position Type: Full TimeEducation Level: Associate DegreeSalary Range: $23.32 - $28.62 HourlyTravel Percentage: Up to 50% Job Shift: DayPosition Summary:

The Case Manager provides case management, care coordination, support and other various clinical services for clients receiving outpatient behavioral health or social services. This role assesses client needs, develops individualized service plans, and connects clients with appropriate community resources under the direction of the Clinical Supervisor, as needed.

Responsibilities:

Direct Treatment Services


Provides case management and therapeutic services, including education and referrals to individuals who meet access to care criteria
Collaborates with clients to develop and carry out individualized treatment plans, focusing on client strengths, goals and addressing any risk factors
Completes progress notes and other required documentation within the required timeframes. 
Services to be provided may include

Assisting with applying for benefits
Developing daily living skills and psychosocial support
Service coordination with other providers, including health care professionals
Assisting with transportation to and from various appointments
Accessing community resources
Meetings with individual and/or family member
Obtaining housing or assisting with housing retention




Communication & Teamwork


Establishes and maintains working relationships with community resources
Participates in supervision, staff meetings, multi-disciplinary team meetings and staff cases, as required
Represents the organization professionally in all interactions


Documentation & Privacy


Follows agency policies regarding confidentiality in accordance with HIPAA regulations and other consumer rights
Participates in ongoing Continuous Quality Improvement to ensure the services provided demonstrate best practice standards and meet all contractual requirements


Perform other duties as assigned
QualificationsJob Requirements:

The following requirements are those that are normally required for performance of this position.  Any disabled applicant or incumbent who does not meet or more of the physical requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.

Physical Requirements:

This position normally requires that physical demands of standing, walking, bending, lifting or performing other work requiring low physical exertion, talking and hearing on a regular basis to perform the job requirements.  These physical demands are required up to 80% of the time.  Position also requires ability to drive with adequate vision and skill.

Non-Physical Requirements:

Education


Associate’s degree in behavioral sciences or related field, required
Bachelor’s degree in behavioral sciences or related field, preferred


Experience


Two years’ experience in direct clinical treatment services
One year experience with the treatment of adults, children and their families


Special Skills


Knowledge and skills to work with chronically mentally ill population
Knowledge of community resources
Knowledge and experience working with older adults
Strong family and individual clinical case management skills
Possess and utilize effective verbal and written communication skills
Ability to be self-motivated, work independently and as a team member
Ability to represent the agency in a professional manner within the community
Culturally competent in delivering services to individuals from distinct backgrounds
Requires work in clients’ homes and other community location
Requires the ability to tolerate exposure to tobacco smoke, domestic animals, household pets and other conditions common to a variety of home environments
Bilingual (English/Spanish) preferred, but not required


Licensure, Registration, Certification


Agency Affiliated Counselor Registration or Certification
Valid Washington state driver’s license and minimum required liability insurance for WA State
Must be deemed insurable as determined by Catholic Charities’ insurance provider


Employment is conditional upon:


Being cleared by criminal background check and fingerprinting when required


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Work Schedule: Monday-Friday, 8:00am - 5:00pm
Wage Range: $23.32 - $28.62 per hour, depending on education & experience
Benefits:


13 paid holidays, 12 days of vacation, 12 days of sick leave per year
Health insurance including medical & prescription coverage, with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities
Retirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 m