Digital Marketing Manager
Edwards LifesciencesAbout the role
How you'll make an impact:
Strategy & Planning
Develop and own the IHFM digital marketing roadmap aligned to business objectives and annual operating plan.
Develop and manage digital marketing initiatives and associated marketing programs which support key BU initiatives, product launches and market development efforts while applying consistent execution of Edwards' corporate digital marketing guidelines and trademark requirements.
Gain insights from market research to inform digital marketing initiatives
Translate brand positioning and clinical insights into integrated digital strategies across paid, owned, and earned channels.
Explore and integrate innovative marketing strategies and tactics, including digital, interactive and online media, mobile applications, and other new methods that augment traditional marketing tactics
Define KPIs and measurement frameworks for all digital initiatives.
Campaign Development & Execution
Lead omnichannel campaigns (web, email, social, paid media, SEO/SEM) targeting clinicians, hospital administrators, and patients.
Manage content strategy and ensure consistency across platforms.
Gain insights from market research to inform digital marketing initiatives
Oversee agency/vendor relationships for creative, media, and analytics.
Develop department operational procedures and processes that foster effective communications and collateral
Analytics & Optimization
Monitor campaign performance using GA4, CRM, and marketing automation tools.
Apply A/B testing and data-driven insights to optimize engagement and ROI.
Provide expertise and lead the optimization digital marketing effectiveness.
Prepare dashboards and executive summaries for leadership reviews.
Develop department operational procedures and processes that foster effective communications and collateral
Perform analytics and/or interpret metrics to track program effectiveness and ROI; provide recommendations to leadership that affect strategic decisions within the business
Collaboration & Governance
Collaborate with cross-functional teams (e.g., Regional Marketing) to execute regionally relevant, robust content utilizing regional marketing platforms which ensure a consistent customer experience across all touch points
Partner with product marketing, sales, and clinical teams to align messaging and tactics.
Ensure all digital assets comply with OPDP guidelines, regulatory/legal requirements, and Edwards branding standards.
Support congress and event strategies with digital activations.
Oversee the development of creative with agencies. Manage agency priorities and approve expenditures within budget guidelines
Act as internal and external digital marketing steward for Edwards' corporate digital marketing and BU portfolio to ensure they are consistently and meaningfully represented by all internal stakeholders, across all customer touch points worldwide
Incidental duties
What you'll need (Required):
Degree in Marketing, Communications, or related field
Bachelor's Degree with 8 years of experience or equivalent work experience based on Edwards criteria
What else we look for (Preferred):
Master's Degree or equivalent with 6 years of experience in digital marketing within healthcare, medtech, or pharma based on Edwards criteria
Proven track record in omnichannel strategy, paid media, SEO/SEM, and CRM.
Strong analytical skills and proficiency in GA4, GTM, and marketing automation platforms.
Excellent project management and cross-functional collaboration skills.
• Proven experience in articulating digital initiatives and educate other members of the organization by contributing to the development of new concepts, techniques, and standards
• Experience with marketing automation platforms and tools required (e.g., , web CMS, CRM, ABM platforms); Other platforms preferred (e.g., Marketo, Salesforce.com, Hootsuite)
• Experience working with complex B2B sales processes or Technology/Medical Devices/Pharma industry
• Proven expertise in Microsoft Office Suite, especially Excel and PowerPoint
• Excellent documentation and communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives
• Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization
• Extensive knowledg
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