Senior Manager, International Tax

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Genesys is seeking a highly motivated Senior Manager, International Tax to join our growing Global Tax Planning team, reporting to the Senior Director of Global Tax Planning. This role is responsible for overseeing international tax compliance, planning, and reporting across the Company’s global footprint.

This position plays a critical role in owning complex international tax calculations, modeling, and technical guidance, while acting as a key bridge between leadership and execution. In addition, this role will assist with transfer pricing, mergers and acquisitions, and other special projects, as needed.

This role will work cross-functionally with internal stakeholders and external advisors to support strategic initiatives, mitigate risk, and optimize the company’s global tax position. The ideal candidate brings deep technical expertise in U.S. international tax, strong business acumen, and a proactive mindset to drive value in a dynamic global environment.

On top of building strong technical and leadership skills, you can expect great exposure to leaders across the business and flexibility to work in-office, fully remote, or in a hybrid model.

Primary Duties & Responsibilities

Strategic Tax Planning & Risk Management

• Lead and review complex international tax calculations and modeling, including GILTI, FDII, Subpart F, E&P, and Foreign Tax Credits (FTC)
• Develop and execute international tax planning strategies to optimize global ETR and cash tax outcomes
• Evaluate and advise on tax implications of cross-border transactions, including dividends, restructurings, and intercompany activities
• Monitor global tax legislative developments and assess potential impacts to the Company’s tax profile
• Model tax impacts from planning strategies, legislative proposals, and law changes
• Manage responses to tax audits and inquiries from foreign jurisdictions, ensuring appropriate documentation and defense strategies
• Support global cash repatriation planning and execution in alignment with treasury and tax strategies

International Tax Compliance & Reporting

• Oversee preparation and review of U.S. international tax filings, including Forms 5471, 8858, 8865, and related disclosures
• Manage and review quarterly and annual international tax provision calculations and ensure alignment with ASC 740 reporting
• Support preparation of international components of the consolidated tax provision, including audit-ready documentation
• Partner cross-functionally with accounting, FP&A, and other teams to support modeling, forecasting, and reporting needs
• Monitor evolving global tax frameworks (including OECD Pillar Two) and support ongoing compliance requirements (limited direct ownership)
• Maintain tax filing calendar and ensure timely coordination with internal stakeholders
• Support SOX control testing and maintain documentation related to U.S. international taxation processes

Technology & Process Improvement

• Identify and implement tax technology solutions to streamline international tax processes
• Drive continuous improvement initiatives to enhance efficiency, accuracy, and scalability
• Utilize tax compliance and research tools (e.g., Thomson Reuters, Bloomberg, CCH) to support analysis and reporting

Team Leadership & Development

• Provide technical guidance and mentorship to managers and team members supporting international tax
• Act as a key escalation point for complex technical questions and modeling challenges
• Contribute to knowledge sharing and cross-training initiatives within the tax function

Desired Skills and Experience

• 8+ years of progressive tax experience in a Big 4 public accounting firm, multinational corporate tax department, or law firm, with emphasis on U.S. international taxation
• Extensive knowledge of U.S. international tax rules and regulations, including GILTI, FDII, BEAT,