Senior Developer, Nonprofit Platform

Company Description

Dentsu/Merkle is a modern marketing solutions company. Our mission is to help clients navigate, progress and thrive in a world of change. Businesses rely on our integrated network of agencies and specialized practices to champion meaningful progress through creative, media, commerce, data and technology. Part of Dentsu Group, our global network comprises 66,000 diverse people in 143 countries, who are dedicated to teaming for growth and good. Some of our award-winning agencies include 360i, Carat, dentsu mcgarrybowen, DEG, dentsuX, iProspect and Merkle. Follow us on Twitter @DentsuUSA and visit dentsu.com/us.

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Job Description

The purpose of this role is to develop required software features, achieving timely delivery in compliance with the performance and quality standards of the company.

We are looking for a Senior Developer to join our Nonprofit Digital Technology team. This person builds, sets up and deploys emails and other campaign elements that support strategic marketing programs for our nonprofit clients. They provide support to ensure our clients’ emails are going to the inbox and provide the client with reporting that gives them the information they need regarding their email campaigns. The role reports to the Manager of Nonprofit Digital Technology.

The day-to-day activities may range from coding emails to troubleshooting donation form issues to microsite builds. Some days may even be filled with anything from complex javascript to Google Tag Manager support to platform assessments and recommendations.

This is a client-facing role for someone with a technical mind and strong communication skills – even when communicating with non-technical people.

Key Responsibilities:

• Independent individual contributor
• Ability to multi-task, prioritize, manage workload and adapt to changing business conditions
• Removes obstacles and demonstrates flexibility by adapting to evolving needs
• Applies experience balanced with out of the box thinking to drive efficiency and quality
• Capable and confident problem-solving skills
• Aggressively monitors industry news, staying on top of trends, tools, and thought-provoking ideas
• Contribution to company content (white papers, case studies, nonprofit developer forum sessions, and website content)
• Error free; On-time; Adherence to standard processes and best practice, yet flexible and adaptive
• Support business development activities by responding to RFPs and contributing to SOWs; identifying and quantifying opportunities within existing clients; and delivering presentations
• Contribute to innovation, process improvement and standardization across digital messaging capability
• Support/attend client meetings when needed
• Support post deployment data analysis, pulling data out, organizing data, simplifying data and being able to present data for internal teams and Merkle clients
• Be able to speak internally and externally on list hygiene, email deliverability best practices, IP warming strategy, and optimal email deployment details
• Ability to effectively interact with Creative, Development, Operations, and Campaign Management teams to define, set up, implement, and manage campaigns and projects.

Qualifications

• 3-5 years' experience Proficient in HTML, CSS, and JavaScript, React
• Must be proficient with at least one of the supported non-profit platforms (Luminate Online, Charity Engine, EveryAction, Engaging Networks, or Salesforce Marketing Cloud)
• Experience with Excel, Litmus and FTP (File Trans. Protocol)
• Experience with SQL a plus
• Able to perform analysis of incoming data and understand how the data relates to requirements
• Understanding and ability to implement data loading and validation concepts
• Familiarity with nonprofit organization operations
• Bachelor’s degree in computer science or comparable technical field, or work experience that demonstrates comparable technical abilities required

Additional Information

At Merkle, we believe that a diverse environment improves us as a community and as a business. We want to foster an environment of growth, where