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IH

Specialist Accounting

IHG
IL, United States, United Statesfull_timeVerifiedPosted 15 Apr 2026

About the role

RELATIONSHIPS:

Internal:         Reports directly to the Accounting Manager

External:        Hotel guest/visitors, vendors and repair personnel

Accounts Receivable Tasks:

  • Completes daily A/R transfer programs and maintains A/R records.
  • Ensures prompt and accurate invoicing of all accounts.
  • Performs billing of all outstanding accounts every 3 days and ensures all bills are processed within 3 day of departure.
  • Processes all credit card corrections, payments and compression in OPERA on a daily basis.
  • Reviews all OPERA PM accounts.
  • Reviews and settles credit balance on a daily basis.
  • Handles all billing inquiries and complaints.  Documents and resolves all such situations, advises managers of problems.      Gives all necessary answers to the client on a timely basis.
  • Attends meetings and hotel training sessions as required by hotel management.
  • Researches and resolves all guest inquiries.
  • Prepares all documentation pertinent to inquiries settlement.
  • Send all refunds documentation (credit card credit, check request…) to the assistant controller for review and approval on a daily basis.
  • May act as departmental trainer for specific areas of expertise.
  • Cooperates, coordinates and communicates with guests and other departments in matters concerning issues of credit, follows up on outstanding accounts and assist with credit requirements.
  • Verifies the credit worthiness of all prospective hotel customers.
  • Oversees the research of billings inquiries, returned checks and other claims with the A/R team.
  • Collection of overdue accounts.
  • Reviews billing for completeness and correctness.
  • Reviews daily A/R payments:  Checks received by mail, bank transfers and applies payments to appropriate charges.
  • Conducts monthly credit meetings.
  • Attends pre-convention meetings.
  • Coordinates billing of group with client, conference services, sales and reservations.
  • Coordinates with department management uncollectable accounts and potential quarterly write-off’s.
  • Maintains and updates credit policy that is compatible with both the local market and IHG policies and procedures.
  • At IHG, we are committed to providing our employees with a safe, secure and healthy workplace.  It is your responsibility to comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures.

  • Perform other duties, tasks and special projects as assigned.

General Cashier Tasks:

  • Empties the cashier drop box in the security office with a witness and verifies the number of envelopes to the signature log.

  • Counts the contents of the envelopes and makes sure that the content is the same that the cashier wrote on the envelope.

  • Prepares the general cashier daily summary.

  • Prepares bank deposit, ensuring that all checks are endorsed.

  • Prepares the foreign exchange and calculates the corresponding amount in local currency for reimbursement.

  • Prepares and distributes due backs, makes change for the front office and outlet employees.

  • Counts contents of safe (general cashier house bank) on a daily basis.

  • Disburses petty cash at general cashier hours.

  • Completes audits every month for employees who have banks issued.

  • Prepares house bank contracts for new cashiers and issues new banks upon requests authorized by the Director of Finance.  Maintains accurate file of all current contracts.

  • Prepares petty cash reimbursement for Director of Finance review.

  • Assists with administrative tasks with the Accounts Payable specialist.

  • Works with income auditing task to ensure work is completed when staff is on vacation of away from the office.

  • Works with Accounts Payable to ensure all vendor statements are reconciled.

  • Performs other duties, tasks and special projects as assigned.

Accounts Payable Tasks:

  • Requests central A/P in Atlanta t

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Company

IHG

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