Jobs and Careers

Patient Admissions Coordinator- ED Admitting

United Statesfull_timeVerifiedPosted 25 Aug 2025

💰 $52,000/yr($44,000/yr – $52,000/yr)

About the role

Job Details

Job Location Jackson, WYPosition Type Full TimeEducation Level High SchoolSalary Range $22.24 - $26.00 HourlyJob Category Non-Clinical

JOB SUMMARY
Embraces the vision of Patient Financial Services: "To provide highly regarded and desirable Patient Financial
Services that are caring, honorable, and innovative." Under the direction of the Patient Financial Services Supervisor,
the Patient Admissions Coordinator maintains proficient emergency registration as well as various inpatient and
outpatient registration. Engages in efficient processing of assigned tasks and projects while providing an exceptional
level of customer service for all hospital customers. Provides multiple patient financial services in the form of: timely
and accurate patient registrations, existing patient system demographic, insurance data updates, basic payment
collections, and engagement in quality assurance and process accuracy. ESSENTIAL FUNCTIONS
Registration
· Registers patients in a timely and effective manner, while maintaining a high level of attention to detail with data
entry. Audits visits for completeness. Ensures that paperwork and documentation are collected when appropriate; i.e.
ID, insurance, consent, physician order, name change information, advance directives, etc.
· Identifies compliance of orders, including CPT and ICD-10 codes, along with other requirements per policy. If an
order is identified as incomplete, contacts the physician's office to obtain the necessary information.
· Protects and ensures the confidentiality of patient information, especially when delivering paperwork to the
appropriate department.
· Follows federal, state, and any other legal guidelines such as EMTALA or HIPAA with regards to job functions.
· Coordinates with internal departments such as Utilization Review for the appropriate status of patients as well as
collecting any legally required documentation. Customer Service and Communication
· Meets the needs of all customers to enhance communication, way-finding, and access to available services at St.
John's Health and affiliated facilities.
· Able to field questions and/or issues to the appropriate person or department. Communicates effectively, and
presents a confident and friendly demeanor with all customers internally and externally.
· Performs duties according to the Scope of Service for Patient Access.
· Continuously contributes to an extraordinary patient and customer experience throughout St. John's Health.
· Comfortable providing registration service for patients in pain, distress, or a traumatic situations; whether it be at the
main emergency entrance of bedside. Financial Services
· Collect patient financial obligations such as copays or estimated liability at time of discharge/check out.
· Applies collected amounts to the appropriate patient account, ensures cash is given to the appropriate staff member
for bank deposit, and delivers receipts to the Cash Posting Team for reconciliation.
· Connects the patient with Financial Navigation for more complex financial discussions.
· Collect appropriate forms and patient signatures in relation to financial obligations, i.e. Patient Responsibility
Waiver, Important Message from Medicare/TRICARE, etc...
Teamwork
· Represents, facilitates, and elevates team success within Patient Financial Services, and St. John's Health as a
whole.
· Assists Supervisor or Manager with various special projects as needed.
· Collaborates with other departments such as Utilization Review, Case Management, Nursing Units, Patient
Assistance, etc., as needed, when additional information from the patient is necessary.
· Is clocked in and ready to take patients or carry out job responsibilities right at the start of shift. General expectation
is to be clocking in 5 minutes prior to shift.
Problem Solving and Improvement Activities
· Autonomously applies sound judgment to solve operational problems, appropriately following up with team
members and leadership to address. Participates in the launch, development, implementation, and control of
improvement projects.
· Adheres to and practices in St. John's Health Corporate Compliance Program, and participates in Performance
Improvement activities.
· Seeks and implements improvement projects directly related to patient admission functions.