AVP, Privileged Access Management (PAM) Engineer - Delinea Secret Server

Role Summary/Purpose:

We are looking for a highly skilled PAM Engineer with proven experience in Delinea Secret Server, Server Suite, and Delinea Just Enough Privilege (JEP) to manage and enhance our privileged access management infrastructure. This role involves installing, configuring, and maintaining PAM platforms; integrating a variety of IT systems—including databases, ServiceNow, and network devices—with the PAM vault; and supporting secure credential management processes. The ideal candidate will troubleshoot system issues, handle firewall requests, collaborate with cross-functional teams, and provide on-call support to ensure reliable and compliant PAM operations.

Essential Responsibilities:

• Install, configure, and maintain Delinea Secret Server, Server Suite, Platform components, and Delinea Just Enough Privilege (JEP).

• Integrate various IT systems, applications, and network devices with the PAM vault, including databases and ServiceNow.

• Support the management, vaulting, and rotation of privileged credentials across integrated platforms.

• Work with out-of-the-box PAM integrations and customize where necessary to meet business requirements.

• Troubleshoot PAM system issues, perform root cause analysis, and implement timely resolutions.

• Manage and submit firewall requests related to PAM system connectivity and functionality.

• Collaborate with network, security, and application teams to ensure seamless PAM integration and compliance.

• Provide on-call support for PAM system availability, promptly responding to incidents and outages.

• Monitor PAM system health, apply patches and upgrades, and optimize performance.

• Document system configurations, integrations, procedures, and incident resolution reports.

• Perform other duties and/or special projects as assigned.

Qualifications/Requirements:

• Proven experience with Delinea Secret Server, Server Suite, Delinea Just Enough Privilege (JEP), and related PAM platforms.

• Hands-on experience integrating diverse solutions (databases, ServiceNow, network devices) with PAM vaults.

• Strong knowledge of privileged credential lifecycle management and security best practices.

• Familiarity with out-of-the-box PAM integrations and customization capabilities.

• Experience managing firewall requests and collaborating with infrastructure teams.

• Willingness and availability to participate in on-call rotations for after-hours support.

• Excellent troubleshooting, problem-solving, and communication skills.

• Ability to work effectively across technical teams and stakeholders.

Grade/Level: 11

The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Our Way of Working:

We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. 

*Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in posi