Senior Program Manager, Operational Resilience

We're Cruise, a self-driving service designed for the cities we love.

We’re building the world’s most advanced self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.

In our cars, you’re free to be yourself. It’s the same here at Cruise. We’re creating a culture that values the experiences and contributions of all of the unique individuals who collectively make up Cruise, so that every employee can do their best work. 

Cruise is committed to building a diverse, equitable, and inclusive environment, both in our workplace and in our products. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, come join us. Even if you might not meet every requirement, we strongly encourage you to apply. You might just be the right candidate for us.

At Cruise, safety is the core of everything we do. We’re looking for a passionate Senior Program Manager to drive our Operational Resilience Program forward. In this pivotal role, you’ll lead efforts to ensure the operational readiness and response of teams critical to Cruise’s mission. You’ll collaborate across departments and work closely with senior leadership to design, plan, and facilitate high-impact incident response exercises and crisis simulations.

As a key player in our mission, you will help identify gaps, create action plans, and drive initiatives that enhance our organizational efficiency and preparedness. Your work will ensure that every level of leadership excels in operational resilience, empowering Cruise to safely navigate any challenge.

Why should you join us? 

• Lead with Impact: You will shape and drive Cruise’s operational readiness by designing and running cutting-edge resilience programs that ensure our teams are prepared for any crisis.

• Collaborate with Leadership: Partner with senior leadership to guide our company-wide strategy for resilience and operational effectiveness.

• Innovate for the Future: Be at the forefront of technology and safety, helping Cruise define the gold standard for operational resilience in the autonomous vehicle industry.

If you’re ready to be a leader in validating our readiness and driving our resilience efforts, we want to hear from you. Join us and help keep Cruise at the forefront of safety and innovation!

WHAT YOU'LL BE DOING:

• Design and Facilitate Dynamic Exercises: Plan and execute engaging, realistic drills, simulations, and tabletops that validate readiness and improve response capabilities across teams.

• Drive Continuous Improvement: Analyze findings from exercises to identify improvement opportunities and collaborate with functional teams to close gaps and enhance preparedness.

• Strategic Program Management: Maintain and enhance program planning, reporting, and metrics, ensuring clear visibility and progress tracking at all levels.

• Empower Leadership: Produce and present impactful reports to leadership, outlining key program activities, progress, and strategic action plans.

WHAT YOU MUST HAVE:

• Experience & Expertise: Bachelor’s degree (or equivalent experience) and a minimum of 5 years in operational resilience, incident management, disaster recovery, corporate resilience, or similar fields.

• Strong Leadership Skills: Proven experience managing complex programs, with a knack for communicating complex information to both technical and non-technical audiences.

• Collaborative Spirit: Ability to work seamlessly across departments and influence stakeholders at all levels, including executive leadership.

• Real-World Experience: Track record of building and managing both large-scale and team-level exercises, ensuring readiness at every level.

BONUS POINTS!

• Have a diverse background in resilience management across public, private, and government sectors

• Bring experience in designing and managing large-scale military or federal exercises

• Have worked in startups or high-tech environments, particularly in rideshare or autonomous vehicle industries

• Excel at delivering remote and in-person resilience training programs

The salary range for this position is $108,000 - $158,800. Compensation will vary depending on location, job-related knowledge, skills, and experience. You may also be offered a bonus, long-term incentives, and benefits. These ranges are subject to change.

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