Data Center Technician

Daily Job Duties:

• Hardware installation & decommission of enterprise servers and cabling infrastructure.
• Troubleshooting and repair of data center hardware and networking infrastructure.
• Rack and stack of data center equipment, including but not limited to servers, networking devices, monitoring systems and other equipment.
• Rack installation including putting racks in place, cabling, power up and handoff of servers to internal provisioning teams.
• Monitoring of DC environments using monitoring tools
• Monitoring and respond in a ticketing environment that is used and monitored by multiple internal Oracle Cloud service owners and teams.
• Documentation of activities and create/modify SOPs
• Decommission life cycle of data center hardware
• Inventory process, order replacement parts and return failed parts as required.
• Structured cabling, labelling and troubleshooting of fiber/copper/telecom cables.
• System power supplies and cabling install, troubleshooting and repair
• You should able to complete small projects on your own and work with your manager in planning and completing larger local projects.

Responsibilities:

• Show professionalism in your daily data center routine activities for a shift in a 24/7/365 working environment
• Be able to be flexible to work multiple shift schedules
• Be punctual in arriving for shifts on time and provide proper handover reports after shift to the next team member(s).
• Receive/ship data center equipment as needed.
• Install, Remove, Troubleshoot hardware in data centers racks without disturbing other hardware and critical infrastructure on site.
• Maintain asset inventory and update internal application as needed.
• Be accessible via cell phone and willing to work on onsite emergency as needed.
• Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.
• Act with in Service Level Agreements (SLA) on the tickets assigned to you in your space.

Requirements:

• Knowledge of server/storage/network hardware.
• Excellent time management skills.
• Diligent with excellent organizational skills.
• Be a great teammate.
• Strong curiosity about learning new DC concepts.
• Conscientious and trustworthy.
• Process oriented.
• Must be able to lift 75 lbs.
• Strong presentation and written communication skills

Required Skills

• 2+ years working in an IT environment.
• Troubleshooting Experience on servers, networking devices and IT equipment.
• Inventory management experience. Ordering, receiving and shipping server parts.
• Ability to prioritize work based on business needs and urgency.
• Ability to communicate and write effectively in both verbal and written communication mediums.
• Experience taking on-call shifts and ability to respond to critical events as needed.
• Experience advancing issues to Sr. onsite staff and management as needed.
• IT Hardware Concepts knowledge:
• RAID
• SAN
• X86 Architecture
• Linux/Unix
• Boot Process
• GRUB/LILO
• File Systems
• Network Device configuration
• Directory Structure

Preferred Qualifications

• 2-year or 4-year degree or relevant work experience
• 2+ Years of Data Center Experience
• Linux administration knowledge/Ability to run Linux commands
• Data center networking knowledge.
• Experience in Data Center Infrastructure projects.
• 1 year+ experience in Structured Cabling Copper/Fiber and testing of cables.
• 1 year+ experience in Cooling and Electrical systems concepts inside the data center.
• Experience in repairing and working on Sun servers is nice to have but not required.

Employment for all candidates is contingent upon pass a background check.

Does this sound like you? If so, we hope to meet you! 

Life at Oracle and Equal Opportunity

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity