Loss Prevention Officer

About Grange Co-op

Founded in 1934, Grange Co-op is a cooperative dedicated to serving the needs of its members and the communities in which they live. With a focus on farm and ranch products, work wear and western wear, garden supplies, and pet care essentials, Grange Co-op has grown to become a trusted name in the industry. The company operates multiple retail locations, a feed mill and remains committed to delivering exceptional value and service.

GENERAL PURPOSE OF JOB

Operates under the direction and policy of the Loss Prevention department and demonstrates uncompromising integrity, fair treatment of others, and professional conduct at all times. Owns shrink and safety results for assigned location(s); detect, apprehend, and deter customer and employee activity that may result in a loss of company assets; promote and monitor compliance of company policies and procedures related to theft prevention, safety, and inventory control; promote Loss Prevention and safety awareness and training. Support the inventory process through interactions with management and store employees – including random audits, inspections, investigations, video review, and vendor compliance.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Promote a culture of safety, to include LP best practices

• Detect, investigate, and successfully resolve internal and external dishonesty

• Recover assets and make apprehensions in accordance with company policies

• Ensure proper operation/maintenance of CCTV equipment

• Write reports, maintain records, and retain evidence accurately, completely, and in a timely manner

• Act as liaison between company location(s) and the criminal justice community

• Represent Grange Co-op with a professional appearance and demeanor

• Communicate effectively with employees, customers, vendors, suspected shoplifters, and authorities

• Prepare and present documents to local authorities

• Testify in court to the events of an investigation, as necessary

• Maintain required documents, reports, logs, evidence, and files in various media

• Monitor assigned location(s) to ensure a safe environment and report exceptions appropriately

• Maintain and appropriately communicate confidential information regarding investigations

• Travel to company location(s) as assigned

• Demonstrate regular, predictable attendance

• Demonstrate dependability, reliability, punctuality

• Attend company-provided, and non-provided, training programs, seminars, or conferences

• Work assigned and varying shifts

• Perform other tasks and duties as requested by supervisor

SUPERVISORY RESPONSIBILITIES

• This position does not have supervisory responsibilities

EDUCATION AND/OR EXPERIENCE

• 6 months – 1 year Retail Loss Prevention experience preferred

• High school diploma or general education degree (GED)

• Applicants with Criminal Justice, Applied Science or greater education are encouraged to apply

LANGUAGE SKILLS

• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations

• Ability to write reports, business correspondence, and procedure manuals

• Ability to effectively present information and respond to question