IAM Entitlements Governance Manager

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

The Identity and Access Management (IAM) Entitlements Governance Group Manager will ensure all quality and service level agreements of Citi’s internal system that facilitates access certification enforcement and supporting systems.  The group manager will be responsible for the governance program's overall quality, operational hygiene, and thorough reviews of technical data to be ingested by the strategic access recertification solution. 

Responsibilities:

• Data analysis and project ownership required to drive program maturity
• Process improvement efforts that improve value to IAM clients, achieve risk appetite, align to industry standards, and reduce cost
• Aspects of strategic direction setting for the IAM Entitlements Governance program
• Consistent collaboration with senior business partners to establish robust communication, planning and ongoing compliance efforts
• IAM Standard and policy-related documentation refinement to mitigate and govern key risk areas
• Data quality and operational fortitude of IAM Entitlement Governance execution
• Embodiment of Citi's commitment to talent development and acquisition objectives that serve to extend IAM's capabilities
• Complex reporting development and briefings for senior leadership
• Accountability for excellence in Citi's access recertification solution through the product roadmap design, prioritization of the development schedule, and ongoing communication of enhancements to stakeholders 
• Coordinate application testing efforts that support protecting the confidentiality, integrity, and availability of business information that are stored and processes
• Educate and advise business and technical leaders on the development, delivery and management of security solutions
• Define and implement security policies and standards, and provide periodic Information Security (IS) management reports
• Provide security oversight for major system designs and monitor the implementation of approved Corrective Action Plans
• Prior auditing experience would be a plus
• Plan and implement IS administration for Information Technology (IT) projects, and plan short to medium term IS actions and resources
• Contribute to the evaluation and selection of applications and systems, focusing on IS implications
• Manage a large/complex team or multiple teams, including the people, budget, policy formation, and strategy planning
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Qualifications: