General Leadership Inquiries - New Hotel Opening - The Nell New York

Company Description

Nell Hotels is a collection of distinctive luxury hotels and residences united by a shared commitment to warm, intuitive hospitality, cultural connection and unparalleled access. Founded on the legacy of The Little Nell in Aspen, Colorado, the portfolio includes The Little Nell, Aspen’s only Five-Star, Five-Diamond ski-in/ski-out hotel; the Residences at The Little Nell; and The Nell New York, opening in 2027 as the first hotel within Rockefeller Center and New York City’s only Relais & Châteaux property.

At each Nell Hotels property, the guest experience is guided by four defining pillars: creating a sense of home, unveiling distinctive access, engaging with intention and sparking après energy. Rooted in the belief that true luxury is defined by familiarity, Nell Hotels creates deeply personal experiences that make guests feel welcomed, recognized and connected to the destinations they visit. For more information, visit Nell Hotels | Luxury Hotels in Aspen & New York. 

Job Description

Property Summary
For 35 years at the base of Aspen Mountain, The Little Nell has shaped a rare world where the utmost in service is delivered with charisma and passion. That way of being now finds a second home in Rockefeller Center. Sitting at the center of a city constantly shaping culture, The Nell New York unlocks distinctive access to memory-defining experiences. We connect our guests with the studios, galleries, dining rooms, and people writing what's next, exciting curiosity and belonging in ways that feel intuitive. The Little Nell has always been a place for those who move differently; needs are anticipated with care, hospitality feels warm, familiar, and unpretentious, and every guest is welcomed with genuine ease. The Nell New York will carry that same rare feeling — of being completely at home — to the city when it opens in 2027.

Opening Fall 2027, apply here for general inquiries and keep up to date on job postings, in person interview days, career fairs and more!

Hiring for all leadership positions within the following hotel departments; Front Desk, Guest Services, Housekeeping, Engineering, HR, IT, Accounting, Sales, Banquets, Culinary, and Restaurant.

Job Posting Deadline 
Applications for general inquiries will be accepted until January 30, 2027.

The salary range for leadership positions is $75,000 - $200,000. Actual pay will be dependent on position, budget and experience; all our salaried roles are eligible for bonus.

Qualifications

Education & Experience Requirements 
•    Bachelor's degree in business administration, Hotel and Restaurant Management or related degree or equivalent additional experience in the hotel industry
•    Minimum 5 years of progressive leadership experience in luxury hospitality

Knowledge, Skills & Abilities
•    Proficient knowledge of industry trends and best practices
•    Strong communication and interpersonal skills, with a desire to learn and grow in the hospitality industry  
•    Proficient knowledge in computer programs such as Microsoft Office  
•    Strong problem-solving mindset and a passion for delivering excellent guest experiences   
•    Skilled in influencing and acting as a role model to others   
•    Strong desire to learn all operational and strategic facets of the business  
•    Ability to communicate in English and Spanish preferred
•    Ability to comply with all policies and procedures for Hotel Operations and Food & Beverage departments
•    Ability to manage and lead diverse teams, fostering a positive and productive work environment
•    Ability to assist in emergency and security procedures as directed by management
•    Ability to maintain a positive, professional, team-player attitude
•    Ability to quickly adapt to changes in processes, customer flow, environments, and tasks
•    Ability to handle interpersonal and team conflicts in a constructive manner
•    Ability to work weekends, evenings and holidays according to business and scheduling needs 

Additional Information

Work Environment & Physical Demands
•    Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
•    Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces 
•    Must be able to constantly lift, push or pull up to 50 lbs. individually or with assistance

Job Benefits 
This position is categorized as a regular full-time position eligible f