Principal Talent Partner, Epic & Access Operations
Hummingbird HealthcareAbout the role
Hi. We’re Hummingbird.
We’re elevating patient access so patients can get healthcare how, when, and where they need it. We partner with healthcare systems to transform how patients access care, enabling their providers to focus on what matters most – caring for patients. By managing patient access as a technology-enabled service, we help health systems stabilize costs and improve patient experience while creating good jobs that attract and retain talent in the industry. Our team of experts is obsessed with the connection between the people, processes, and technology that make healthcare organizations hum. Join us and help build the healthcare experience we want for our communities, our families, and ourselves.
Summary
Responsibilities
The best Epic and patient access talent rarely applies. Your job is to know where they are, and to know this space well enough to earn the conversation.
As a Principal Talent Partner, Epic & Access Operations at Hummingbird, you’re not filling open reqs — you’re building the pipeline that makes filling them possible. You’ll spend your time identifying, engaging, and cultivating relationships with senior Epic professionals and health system access operations leaders: people who aren’t looking, aren’t easy to find, and won’t respond to generic outreach.
This is slow, strategic work that requires deep domain credibility. You need to be able to hold a real conversation about patient access workflows, Epic architecture, and health system operations — not just match keywords on a resume. You’ll advise senior leaders internally on when to move on a candidate and when to hold the relationship for the right moment. And you’ll track and communicate your work transparently, even when the pipeline is messy and the results aren’t yet visible in hires.
You’ll operate with significant independence, push back when something doesn’t add up, and think of yourself as an extension of the consulting leadership team — not a service provider to it.
What You'll Do
- Proactively identify and build relationships with senior Epic professionals and health system access operations leaders whose skills would augment our team , independent of open requisitions — prioritizing people at the architect level and above.
- Maintain a warm, active network over years, with disciplined tracking and communication so your work is visible to others even when it’s still in progress.
- Engage credibly with senior-level talent by speaking knowledgeably about patient access, Epic workflows, clinical-technical landscapes, and health system operations — earning trust through substance.
- Advise internal leaders on talent timing: whether to move quickly on a strong candidate or invest in a longer-term relationship for a future need.
- Represent Hummingbird’s mission and work in ways that resonate with experienced healthcare professionals who are selective about who gets their attention.
- Think critically through ambiguous talent puzzles — figuring out who the right person is, how their goals and Hummingbird’s needs intersect, and how to reach them in ways that don’t feel transactional.
- Make recommendations with conviction and the willingness to flex — bring a clear point of view, disagree openly when needed, and commit when a decision is made.
- Build or identify a system for tracking pipeline activity and relationship status, and share your work openly with the team — including the messy, in-progress parts.
- Contribute to broader talent strategy conversations, bringing a peer-level perspective to how Hummingbird attracts and thinks about senior healthcare talent.
The Details
- Employment Eligibility: Candidates must be legally authorized to work in the United States without sponsorship
- Work Location: Remote. You must work from a location within the United States with consistent Internet service
- Work Type: Full-time
- Compensation: Expected range is $116,000 - $151,000 per year. New hires usually start between $116,000 - $140,000 depending on experience and internal equity.
- Benefits: Comprehensive medical, dental, and vision coverage; paid time off; 401(k); parental leave; career development support; and more
- Travel: 2-3 trips per year for company events, conferences, or internal strategy sessions
Required & Desired Skills
What You'll Bring
- 6 to 8+ years of sustained experience in Epic, healthcare patient access, talent acquisition, sourcing, a related discipline or some combination of these areas, with a track record of high-complexity, high-independence work.
- Direct, hands-on experience within Epic environments at a depth sufficient to engage credibly with Epi
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