Residential Advocate Durango
Volunteers of America ColoradoAbout the role
Description
WHO WE ARE
Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities.
WHY VOLUNTEERS OF AMERICA Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve—our programs across Colorado look different because each community is distinct. Volunteers of America recognizes the senior who needs assistance with her grocery shopping in Fort Collins, and the student in Aurora who has never been to summer camp. We support Denver’s homeless veterans who have been underserved, and prepare preschoolers challenged by poverty to be successful in elementary school and beyond. Wherever we go we engage faith, relationship-building, and volunteers to lift-up and support Colorado’s most vulnerable citizens.
** The Residential Advocate provides for the protection of the physical and emotional well-being of the
Shelter residents. Responsible for providing residents with crisis intervention services and supervising
volunteers on a regular basis.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Provides for the protection of both the emotional and physical well-being of residents within program
guidelines.
· Participates in general client and house maintenance such as supplying linen and personal items,
implementing the client chore schedule, performing bed checks, enforcing curfew and other rules,
checking chore completion, setting and checking alarms, and checking building for complete clearance
during fire drills.
· Provides individual counseling on a weekly basis with clients, assists the client with the identification of
goals and implementing a plan.
· Provides trauma-informed care.
· Responsible for primary intake interviews with new clients, completing necessary documentation and
determining if client is appropriate for admission.
· Answers crisis line and the emergency hotline. Responsible for awareness of agencies as possible referral
resources for crisis callers and residents. Maintains records associated with this duty.
· Attends staff meetings weekly, in-service training as required and meets periodically with the Senior
Program Manager for input and exchange of information.
· Observes clients’ daily behavior and documents observations in case notes. Also responsible for daily
shift notes and notes on any group sessions conducted.
· Ensures maintenance of the facility as a comfortable and orderly environment.
· Provides direct crisis intervention services with clients.
· Responsible for conducting house and group session meetings as assigned.
· Responsible for providing supervision and training of new employees and volunteers as assigned.
· Able to give educational presentations to community groups, attend professional meetings when
requested and conduct on-site tours.
· Maintains shift log and other documentation as required.
· Performs job responsibilities in accordance with the Social Work Code of Ethics.
· Ensures guest voice is incorporated into programmatic evaluation and improvement.
· Participate in on-call rotation in conjunction with other Advocates, Senior Managers and Senior Director.
· Performs all other duties as assigned.
POSITION TYPE AND EXPECTED HOURS OF WORK
· Full-time, scheduled as a 3 day block shift 7am-8pm (13 hours, with one hour lunch break) (includes: overnights/weekends/holidays), 24/7/365.
· On call 1 week as part of rotation with Residential Advocates, Senior Managers and Senior Director.
LOCATION Southwest Safehouse- Durango, CO
SALARY 22.02/hr
Bonus Compensation Information:
*1500.00 total sign on bonus:
750.00 is paid on first payroll check
750.00 is paid out at 6 months of service
Benefit eligibility is based on job type/status:
Vacation Time
Separate Sick Time
Paid Holidays
Floating Holidays
Personal Days
Volunteer/Wellness Day
Tuition Assistance
Pension Plan
403b Retirement
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