ADMINISTRATIVE ASSISTANT I Conciliation/Mediation Division

Agency :  Department of Labor 
Closing Date/Time: 07/14/2024 
Salary:   Starting Salary $5,423.00/mo. Full Range $5,423.00 - $7,721.00/month  
Job Type:   Salaried 
County:   Cook  
Number of Vacancies:   1  
Plan/BU:   RC028  

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

Resume is recommended but not required.

Posting Identification Number  39090

Position Statement

There is availability for flexible work and hours, including the potential for hybrid remote work.

The Administrative Assistant l position is in our downtown Chicago office located at 160 N. LaSalle Street, Chicago, IL. This position serves under the direction of the Mediation Attorney and is responsible for all support and administrative duties as the liaison between Deputy General Counsel and other management personnel. The ideal candidate should be hard working, able to communicate and a team player. This unique opportunity offers an exceptional benefit package to include health insurance, including vision care and dental, Deferred Compensation, life insurance and retirement. If you desire to become a valued member of a hard-working and respected team and up for a challenge or a change in your career, please take this opportunity to apply for this rewarding and gratifying position.

Agency Statement

The Illinois Department of Labor (IDOL) is one of Illinois' most important and dynamic Agencies. With an annual budget of $22.6 million, and an authorized staff of nearly 120 full-time employees, IDOL has the capacity and capability to provide administration and enforcement of over 25 labor and safety Laws. At IDOL, we take pride in our Agency's mission: to promote and protect the rights, wages, welfare, working conditions, safety, and health of Illinois workers through enforcement of state labor laws, and to safeguard the public through regulation of amusement rides and to ensure compliance with all other labor standards.

Minimum Qualifications

1. Requires knowledge, skill, and mental development equivalent to completion of four years of college, preferably with courses in public or business administration.

2. Requires one year of professional experience in a public or private organization, or completion of an agency-approved professional management training program.

Essential Function

1. Under general direction of the Conciliation & Mediation Division Manager, performs administrative support duties, secretarial and general office support functions for the Manager and Division staff. Serves as liaison between the Labor Conciliators and the Division Manager. Screens incoming calls for the Manager and/or directing calls to appropriate agency division or state agency. Schedules and arranges various staff and committee meetings. Coordinates travel schedules and appointments. 

2. Assists the Division Manager in implementing and executing program changes/upgrades in the Division including defining rapid results action plans for administrative, operations and/or programmatic areas. Handles special projects for the Division Manager. Monitors caseloads and generates reports for the manager to monitor and track aging of cases, case progress and case status. Tracks and verifies payments received or owed in various formats.

3. Interacts with Labor Conciliators to assist them with technical aspects related to their case processing. Develops and updates templates and project metrics used by division staff. Performs review of case management processes of labor conciliator staff, performs analyses of various processes to identify benchmarks and best practices for division staff, and recommends revisions to Division Manager to improve processes. Assists in the impleme