DIR PATIENT CARE SERVICES

Overview

Director Patient Care Services, Emergency Room

Full Time, 80 Hours Per Pay Period, Day Shift

 

Parkwest Overview:

Headquartered in Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area’s largest employer.

 

Parkwest is Covenant Health’s and West Knoxville’s premier medical facility and a top-performing heart hospital, offering our patients world-class treatment with all the convenience and warmth of home.

 

In addition to providing the area’s leading cardiac services, Parkwest has been nationally recognized for award-winning care throughout our facility. For 2020-21, Parkwest received recognition from U.S. News & World Report as one of the “Top 10” hospitals in Tennessee.

 

Knoxville located in East Tennessee is the third largest in the state, well-known for its proximity to the Great Smoky Mountains National Park, and is the home of the University of Tennessee. Go Vols!  Living in Knoxville means experiencing all four seasons.  Best of all, each of them is pretty mild!

 

Combine all that with the abundant natural beauty of the surrounding mountains, and you have a city that truly offers something for everyone. Knoxville has a vibrant arts culture, seasonal festivals, top-notch foodie and incredible outdoor recreation. It’s a perfect blend of big-city amenities and Southern charm.

 

Emergency Department:

At Parkwest Medical Center we strive to provide outstanding patient care during emergency situations. Our 39-bed Emergency Department provides care to patients experiencing medical emergencies, acute illnesses, and minor trauma. Staff work in a fast-paced environment to quickly assess conditions and stabilize patients in life-threating emergencies such as stroke, cardiac events, or severe injuries as well as less urgent medical issues. The Emergency Department sees around 140 patient visits per day.

 

Our staff members include RNs, Paramedics, LPNs, ED Techs and Health Unit Coordinators. Our department is high-energy, team-oriented, customer satisfaction focused. We currently use a self-scheduling model that covers a six-week period. Staff work three 12-hour shifts per week, with an every-other-weekend rotation and two Mondays per month. Our night shift RN staff enjoy extra weekends off, as we employ traditional night weekend Baylor RN staff.

If you are team oriented, a critical thinker, enjoy a lively environment and are passionate about saving lives, apply for our ED today!

 

 

Position Summary: 

This position aligns goals and outcomes under the five pillars of people, quality, growth, service, and finance. It assures that the business objectives of the assigned clinical service lines are met through proper direction of all fiscal, material, technological, and human resources.

 

Coaches/mentors subordinate and peer clinical leaders in techniques and methods that drive business growth, enhance employee and physician relationships, and provide excellent clinical outcomes. Develops, directs, and implements a comprehensive strategic business plan to increase market share and manage performance and profitability targets. Ensures adequate resources are available to implement strategies/decisions; strengthens physician relations; participates in pricing, contracting, and marketing decisions; and meets targets for financial, quality, and customer service performance indicators. Remains accountable for the principles of excellence and modeling and holds others accountable to Covenant Health’s Standards and Behaviors.

 

Directs operations through two or more subordinate supervisory levels with several subdivisions at each level. Programs are usually complex and integrated with and/or interdependent upon other operational or functional units within the organization, requiring constant attention to extensive formal coordination, clearances, and procedural controls.

 

Works effectively with peer group; leaders of the various corporate support functions such as finance, human resources, marketing, physician services, planning, clinical effectiveness, etc.; physicians and physician leaders both at the facility and corporate levels; and with various other internal and external stakeholders.

 

Recruiter: Angelica Adams || Apply@covhlth.com

Responsibilities

• Has the ability to manage multiple cost centers and has familiarity with both capital and operational budgets.
• Has knowledge of regulatory and operational standards applicable to clinical service lines.
• Has knowledge of principles of business administration includ