Branch Manager

Description

First Choice Coffee Services is on a mission to take over the world with our Office Coffee services by providing unbeaten levels of customer service and supplying the best Office Coffee choices. For nearly half a century, First Choice Coffee Services has provided premium office coffee solutions to businesses throughout the United States. First Choice offers the latest, most upscale and environmentally friendly options for you and your coffee loving coworkers.

We are actively looking for a Branch Manager to join our team! This position will be responsible for managing the branch’s day-to-day operations, including coordination of all daily work and responsibilities within route sales, service, warehouse, sales and administrative functions, as well as the coordination and oversight of key client communications and directives.

Duties and Responsibilities:

• Directly manage employee groups in route delivery, service, warehouse, customer service and sales, resulting in timely and accurate completion of departmental tasks.
• Recruit, train, develop, and motivate personnel resulting in a positive working environment for all First Choice employees.
• Develop and maintain key client relationships to grow base business and impact retention of account base. Responsible for supporting business reviews and interaction with key clients within the local market.
• Analyze and understand local market trends and competitor activity to effectively support the sales team and process.
• Work in conjunction with senior management in the timely attainment of branch sales and profit goals, while maintaining the company’s system management practices and upholding the company mission statement.

Requirements

Requirements:

• Minimum of five (5) years sales, operations and leadership experience.
• Experience within the Office Coffee Services industry is preferred, but not required.
• Experience with oversight and management of P&L financial statements preferred.
• Ability to utilize creative problem solving in navigating unique and complex problems and situations affecting First Choice’s business.
• Ability to communicate effectively and emphatically with employees, vendors, clients and organizational leadership.
• Possess excellent leadership skills, time management and organizational skills, and have the ability to respond quickly and effectively to changing demands and market conditions.