Administrative Liaison - ALS Center - FT Days
Trinity HealthAbout the role
Employment Type:
Full timeShift:
Day ShiftDescription:
Administrative Liaison - ALS Center - FT Days
Position Summary:
The Corporate Administrative Liaison performs a wide range of secretarial and administrative support functions for the St. Peter's ALS Program. These include receptionist responsibilities, typing, all general clerical work, oversight of all office processes and ALS Clinic scheduling, registration and insurance verification. Communicates with other program sites, SPHP affiliates, and the public. In addition, the Admin Liaison performs specific tasks designated by the ALS Operations Manager including supporting Administration, the ALS Medical Director, Quality Improvement/Education and Compliance administrators. Work involves management of multiple priorities, high-level word processing and other computer skills, ordering supplies , along with effective and efficient written and oral communication skills. Works with highly confidential patient information.
Education Requirements:
- High school Diploma (with a minimum of five years full-time office experience)
Experience Requirements:
- Demonstrates clear communication and effective, positive interpersonal skills.
- Demonstrates experience in and working knowledge of job appropriate computer systems including EMRs, Word processing (Microsoft Word-Office, Excel, PowerPoint, Outlook).
- Capability for managing multiple priorities.
Principal Responsibilities:
1. Reception:
- Acts as first point of entry for public, department and staff telephone calls for the Organization.
Screens and refers to all incoming telephone calls to appropriate persons/departments/regions.
Follows up on any phone messages requiring immediate attention in absence of ability to refer call to the designated person.
Provides wide range of information generated by questions from the public and other health care professionals
Accepts initial referral information on ALS patients, forwards info to Intake Staff and processes information for admission to the program.
2. Typing/ Data Input/Finance/Office Processes
- Assumes responsibilities for wide range of typing/Excel projects:
Types corresponde
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